Terms and conditions
Two documents. Which one binds you depends on which side of a program you are on.
Version 2026-09-10
ROCKET JUICE — BRAND TERMS AND CONDITIONS
- Operator
- Rocket Juice s. r. o.
- Registered seat
- Vajanského 1955/58, 921 01 Piešťany, Slovak Republic
- Company ID (IČO)
- 57730393
- Tax ID (DIČ)
- 2122903222
- VAT
- Not registered for VAT
- Commercial register
- Obchodný register Okresného súdu Trnava, oddiel: Sro, vložka č. 63692/T
- Platform
- getrocketjuice.com
- Last updated
- 30 July 2026
- Version
- 1.0
These Brand Terms and Conditions (the "Terms") govern the access to and use of the Rocket Juice platform and related services by any business that registers as a Brand.
The Terms are entered into between:
Rocket Juice s. r. o., with registered seat at Vajanského 1955/58, 921 01 Piešťany, Slovak Republic, Company ID (IČO): 57730393, Tax ID (DIČ): 2122903222 (Rocket Juice is not registered for VAT), registered in the Commercial Register of the District Court Trnava, Section Sro, Insert No. 63692/T ("Rocket Juice", "we", "us", "our", or the "Platform Operator"),
and
the business entity that creates a Brand account on the Platform ("Brand", "you", "your").
By clicking "I agree", by completing Brand registration, by connecting a store or an advertising account to the Platform, or by accessing or using the Services in any way, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not register for or use the Services.
These Terms are concluded exclusively between businesses (B2B). You represent that you are registering and acting in the course of your trade, business, craft or profession, and not as a consumer.
Key commercial points you should read before agreeing:
- Rocket Juice is a technology platform and a Payment Facilitator. Rocket Juice is not a party to the commercial arrangement between you and a Creator, is not the purchaser or licensee of Creator Content, and is not the recipient or owner of Creator Remuneration.
- Payments are processed through a third-party payment service provider, Besteron. Creator Remuneration passes through to the Creator; Rocket Juice earns only the Platform Commission.
- Advertising media spend (for example Meta ad spend) is paid by you directly to the advertising platform and never flows through Rocket Juice.
- Using Creator Content is Acceptance. If you publish, export or otherwise exploit Creator Content, you owe Creator Remuneration even if you never clicked "Accept".
ARTICLE 1 — DEFINITIONS
1.1 In these Terms, capitalised terms have the meanings set out below. Defined terms in the singular include the plural and vice versa.
1.1.1 "Acceptance" means the moment at which the Brand becomes bound to remunerate the Creator for a Submission, occurring upon either (a) Explicit Acceptance under clause 4.2, or (b) Deemed Acceptance under clause 4.3, whichever occurs first. "Accept", "Accepted" and "Approved" are construed accordingly.
1.1.2 "Advertising Platform" means any third-party advertising, publishing or distribution service through which Creator Content may be delivered, including Meta (Facebook and Instagram), TikTok, Google, YouTube, or any comparable service.
1.1.3 "Ad Spend" means the media budget paid by the Brand to an Advertising Platform for the delivery of advertisements. Ad Spend is contracted for and paid by the Brand directly to the Advertising Platform and does not at any time flow through Rocket Juice, the Payment Gateway, or the Platform.
1.1.4 "Attributed Sale" means a completed sale of the Brand's goods or services recorded by the Platform as attributable to a specific item of Accepted Creator Content by means of the Tracking Parameters and the attribution logic described in clause 4.6.
1.1.5 "Attribution Window" means the period of twelve (12) months commencing on the date of Acceptance of the relevant Creator Content, during which Attributed Sales generated by that Creator Content give rise to Creator Remuneration and Platform Commission under the Commission Program. The Attribution Window is set out in clause 4.7.
1.1.6 "Besteron" means the payment service provider engaged by Rocket Juice to operate the Payment Gateway, being Besteron a.s., Prešovská 38/B, Bratislava – mestská časť Ružinov 821 02, Slovak Republic, Company ID (IČO): 47866233, registered in the Commercial Register of the Municipal Court Bratislava III, section: Sa, insert no. 6004/B, a payment institution authorised and supervised by Národná banka Slovenska under licence no. ODB-6111/2015-7, or any successor or replacement payment service provider notified to the Brand under clause 4.12.
1.1.7 "Brand Account" means the account registered by the Brand on the Platform, including all sub-accounts and user seats operating under it.
1.1.8 "Brand Materials" means any trade marks, logos, product images, product samples, brand guidelines, briefs, scripts, hooks, copy, music, and any other materials or information made available by the Brand to a Creator or to Rocket Juice in connection with a Campaign.
1.1.9 "Campaign" means a brief published by the Brand on the Platform inviting Creators to produce Creator Content, including the applicable Program, the Creator Remuneration terms, deliverable specifications, usage scope, and any Campaign-specific conditions.
1.1.10 "Commission Program" (also referred to as the performance model) means the Program under which the Creator's remuneration consists of a percentage of GMV generated by the Creator's Accepted Content during the Attribution Window, and under which the Platform Commission is one point five per cent (1.5%) of that GMV.
1.1.11 "Connected Ad Account" means an advertising account of the Brand (or of any agency, affiliate, contractor or other person acting for the Brand) that is linked to the Platform in accordance with clause 3.3 and from which Creator Content may lawfully be published.
1.1.12 "Connected Store" means the Brand's e-commerce store, checkout or order-management system connected to the Platform (for example via Shopify or another supported integration) from which the Platform receives order and sales data for attribution purposes.
1.1.13 "Creator" means a business user registered on the Platform in the capacity of a content creator, who produces and submits Creator Content.
1.1.14 "Creator Content" means any video, audio, image, text, script, caption, or other creative material created, produced, recorded, edited or supplied by a Creator, in raw or edited form, together with all versions, cuts, variants, derivative assets and the Unique Identifying Code embedded in or associated with it.
1.1.15 "Creator Remuneration" means the amount payable by the Brand to the Creator in consideration for Accepted Creator Content and the licence granted in respect of it, determined by the applicable Program as set out in clause 4.8. Creator Remuneration is owed by the Brand to the Creator. It is not revenue of Rocket Juice; Rocket Juice merely facilitates its transmission.
1.1.16 "Deemed Acceptance" means Acceptance arising from the Brand's factual use of a Submission, as described in clause 4.3.
1.1.17 "Explicit Acceptance" means Acceptance arising from the Brand clicking "Accept" or "Approve" (or an equivalent control) in respect of a Submission in the Platform, as described in clause 4.2.
1.1.18 "Flat Fee Program" means the Program under which the Creator's remuneration is a fixed per-deliverable amount agreed in the Campaign, and under which the Platform Commission is ten per cent (10%) of the Creator Remuneration.
1.1.19 "GMV" (Gross Merchandise Value) means the aggregate value of Attributed Sales, calculated net of value added tax and any equivalent turnover or sales tax, and net of shipping charges, cancellations, refunds, chargebacks, returns and undelivered or unpaid orders. GMV is a measure of commercial performance and a calculation base only. GMV is not an amount that flows through the Platform, the Payment Gateway or Rocket Juice, and no part of GMV constitutes revenue of Rocket Juice.
1.1.20 "Intellectual Property Rights" means all copyright and related rights, rights in performances, database rights, trade marks, trade names, design rights, know-how, and all other intellectual and industrial property rights, whether registered or unregistered, anywhere in the world.
1.1.21 "Payment Facilitator" means the role in which Rocket Juice acts: it provides the technical and administrative means by which the Brand's payment instruction is created, calculated, documented and routed to the Payment Gateway, without Rocket Juice acquiring, owning, holding or controlling Creator Remuneration. Rocket Juice does not act as an escrow agent, a trustee, a collecting agent for the Creator, a factor, or a party to the Brand–Creator arrangement.
1.1.22 "Payment Gateway" means the payment infrastructure operated by Besteron through which the Brand's payments are executed and split between the Creator and Rocket Juice.
1.1.23 "Platform" means the Rocket Juice software-as-a-service application accessible at getrocketjuice.com and any associated sub-domains, dashboards, APIs, integrations and mobile interfaces.
1.1.24 "Platform Commission" means the fee payable by the Brand to Rocket Juice for the provision of the Services, calculated in accordance with clause 4.9. The Platform Commission is the sole revenue of Rocket Juice under these Terms.
1.1.25 "Platform Records" means the data, logs, timestamps, event history, attribution records, Submission history, Acceptance events, tracking and reporting data generated and stored by the Platform.
1.1.26 "Program" means the commercial model applicable to a Campaign, being the Commission Program, the Retainer Program or the Flat Fee Program.
1.1.27 "Retainer Program" means the Program under which the Brand commits to a fixed periodic retainer amount for an agreed number of deliverables within a defined period, the Creator Remuneration accrues pro rata per Accepted deliverable in accordance with clause 4.8.3, and the Platform Commission is three per cent (3%) of the retainer value.
1.1.28 "Services" means the Platform and all functionality made available through it, including Campaign creation and management, Creator discovery and matching, Submission review and Acceptance, content delivery, tracking and attribution, reporting, invoicing support, and payment facilitation.
1.1.29 "Submission" means an item of Creator Content uploaded by a Creator to the Platform in response to a Campaign and made available to the Brand for review.
1.1.30 "Tracked Link" means a destination URL generated or approved by the Platform which contains the Tracking Parameters and which is required to be used as the click destination for any published Creator Content.
1.1.31 "Tracking Parameters" means the technical identifiers, URL parameters, UTM values, click identifiers, pixel or conversion-API events, promotional codes, watermarks, metadata and other markers generated or required by the Platform for the purpose of (a) identifying the specific item of Creator Content, (b) identifying the Creator, and (c) attributing sales to that Creator Content. The Unique Identifying Code forms part of the Tracking Parameters.
1.1.32 "Unique Identifying Code" means the unique identifier assigned by the Platform to each item of Creator Content, embedded in or associated with the asset and its metadata.
1.2 References to "including" and "in particular" are illustrative and not limiting.
1.3 Where an amount is expressed as a percentage, clause 4.9 governs the base on which that percentage is calculated. The Brand acknowledges that the 1.5% rate is calculated on GMV, whereas the 3% and 10% rates are calculated on the Creator Remuneration (and not on GMV).
ARTICLE 2 — USE OF AND ACCESS TO THE SERVICES
2.1 Nature of the Services
2.1.1 Rocket Juice operates a marketplace and workflow platform that enables Brands to source user-generated content from Creators, to review and Accept that content, to publish it through the Brand's own Advertising Platforms, to measure the sales it generates, and to have the resulting Creator Remuneration calculated and routed to the Creator.
2.1.2 Rocket Juice is a technology provider and Payment Facilitator only. Rocket Juice:
(a) is not a party to the commercial arrangement between the Brand and any Creator;
(b) is not an advertising agency, media buyer, producer, employer, employment agency, temporary-work agency or talent agency;
(c) does not purchase, licence, commission, own or exploit Creator Content for its own account;
(d) is not the creditor, debtor, guarantor, escrow holder or beneficiary of Creator Remuneration; and
(e) does not sell, resell or supply the Brand's goods or services.
2.1.3 The Brand and the Creator contract with one another on the terms of the relevant Campaign, as supplemented by these Terms and by the Rocket Juice Creator Terms and Conditions. Rocket Juice provides the framework, the record and the payment rails.
2.2 Eligibility and registration
2.2.1 The Brand must be a legal person or a natural person conducting business activity, duly registered in its jurisdiction, and must act for business purposes.
2.2.2 The individual accepting these Terms represents that they are at least 18 years old and duly authorised to bind the Brand.
2.2.3 The Brand must provide accurate, current and complete registration information, including legal name, registered seat, company identification number, VAT identification number (if any), billing contact and notice address, and must keep that information up to date. Rocket Juice may require documentary verification and may suspend the Brand Account until verification is completed.
2.2.4 Rocket Juice may refuse registration, or suspend or terminate a Brand Account, where required by law, by an Advertising Platform's policies, by the Payment Gateway's onboarding, anti-money-laundering or sanctions requirements, or where the Brand's business activity falls within a category listed in clause 3.7.
2.3 Account security
2.3.1 The Brand is responsible for all activity under the Brand Account, including the acts and omissions of its employees, contractors, agencies and any other person to whom it grants access.
2.3.2 The Brand must keep credentials confidential and must notify Rocket Juice without undue delay at marek@getrocketjuice.com of any suspected unauthorised access.
2.3.3 An act performed through the Brand Account is attributed to the Brand. In particular, an Acceptance performed through the Brand Account binds the Brand, irrespective of which individual user performed it.
2.4 Licence to use the Platform
2.4.1 Subject to these Terms and to payment of all amounts due, Rocket Juice grants the Brand a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Platform for its internal business purposes for the term of the Brand Account.
2.4.2 The Brand must not, and must not permit any third party to: (a) copy, modify, reverse engineer, decompile or create derivative works of the Platform; (b) scrape, crawl or systematically extract data from the Platform other than through interfaces provided for that purpose; (c) circumvent, disable or interfere with any tracking, attribution, watermarking, rate-limiting or security feature; (d) use the Platform to build a competing product or to benchmark for a competitor; (e) resell, sublicense or provide the Services to third parties; or (f) use the Platform in breach of applicable law or of any Advertising Platform's terms.
2.5 Changes to the Services
2.5.1 Rocket Juice may modify, add to or discontinue features of the Platform. Where a change materially and adversely affects the Brand's use of the Services, Rocket Juice will give at least 30 days' prior notice by e-mail or in-Platform notification, and the Brand may terminate under clause 10.3.
2.5.2 The Services are provided on a commercially reasonable-efforts basis. Unless a separate written service-level agreement is in place, no availability, uptime or attribution-accuracy commitment is given.
2.6 Third-party services
2.6.1 The Services depend on third-party services, including Advertising Platforms, e-commerce platforms (such as Shopify), analytics providers and the Payment Gateway. The Brand is responsible for maintaining its own accounts, consents and compliance with those third parties' terms.
2.6.2 Rocket Juice is not responsible for acts, omissions, outages, policy changes, API changes, data loss, tracking limitations or account restrictions of any third-party service. A change by a third party that reduces the accuracy or completeness of attribution does not of itself constitute a breach by Rocket Juice, but clause 4.6.4 applies to the consequences for calculation.
ARTICLE 3 — BRAND OBLIGATIONS
3.1 General obligations
3.1.1 The Brand must use the Services in good faith, in compliance with applicable law, and in a manner consistent with the commercial logic of the Platform: a Creator who creates content, submits it to a Brand and has it Accepted is remunerated out of what that content earns, on the terms the Creator signed up to. The Brand must not act so as to obtain the benefit of Creator Content while avoiding, reducing, delaying or obscuring the remuneration owed for it.
3.1.2 The Brand must provide Campaign briefs that are accurate and lawful, must not require Creators to make claims that are false, misleading, unsubstantiated or unlawful, and must not require Creators to omit disclosures required by advertising, consumer-protection or platform rules.
3.2 No use without payment
3.2.1 The Brand must not use Creator Content unless and until the Creator is remunerated for it under these Terms. Any use of Creator Content outside the Platform's internal review environment before Acceptance is a material breach of these Terms and simultaneously constitutes Deemed Acceptance under clause 4.3, triggering the full payment obligation.
3.2.2 The Brand must not use, retain, publish, adapt, archive or exploit Creator Content after the licence in respect of that content has expired or been terminated under clause 5.
3.3 Connected Ad Accounts — mandatory connection of all advertising accounts
3.3.1 The Brand must connect to the Platform every advertising account, business manager, ad account, page, pixel, conversions-API dataset and catalogue that the Brand (or any agency, affiliate, subsidiary, contractor, freelancer or other person acting for or with the Brand) uses or may use to publish, test, boost, whitelist, spark, dark-post or otherwise deliver Creator Content.
3.3.2 The connection must be established before any Creator Content is published, and must be maintained, with the required read permissions, for as long as the Creator Content is in use and for the whole of the Attribution Window.
3.3.3 The Brand must not: (a) publish or deliver Creator Content from an advertising account that is not a Connected Ad Account; (b) disconnect, restrict, downgrade or revoke the Platform's permissions on a Connected Ad Account while Creator Content is in use or during the Attribution Window; (c) move, duplicate or re-upload Creator Content into an unconnected account or into a second business manager; or (d) use a third party's advertising account, a "burner" account, or an agency account outside the Platform's visibility to deliver Creator Content.
3.3.4 The Brand must maintain the Connected Store integration and provide the Platform with the order, sales, refund and chargeback data required for attribution, for as long as any Attribution Window is running.
3.3.5 Each breach of clause 3.3 constitutes (a) a material breach of these Terms, and (b) Deemed Acceptance of every item of Creator Content published, delivered or exported from the unconnected or disconnected account, in accordance with clause 4.3.
3.4 Tracked Links and Tracking Parameters
3.4.1 The Brand must publish and deliver Creator Content exclusively using Tracked Links and with the Tracking Parameters intact and functioning.
3.4.2 The Brand must not, and must not permit any person to: (a) remove, delete, alter, obscure, truncate, re-encode away, crop out or otherwise defeat any Tracking Parameter, Unique Identifying Code, watermark or metadata marker; (b) replace a Tracked Link with an untracked destination, a redirect that strips parameters, a shortener that drops parameters, or a link-in-bio or landing page that does not preserve attribution; (c) suppress, block, delay or filter the firing of Platform pixels, server-side events or conversion-API events; (d) misattribute Creator Content to another Creator, to internally produced content, or to a different Campaign; or (e) re-cut, re-edit, re-voice, translate, dub, stitch or otherwise create a derivative of Creator Content in a way that separates it from its Unique Identifying Code, unless the derivative is created through the Platform and inherits the Unique Identifying Code.
3.4.3 Where the Brand uses Creator Content in an environment in which Tracked Links are technically impossible (for example organic content in a format without a clickable destination), the Brand must obtain Rocket Juice's prior written approval of an alternative tracking method (for example a dedicated promotional code, a dedicated landing page or a Platform-approved server-side event). Absent such approval, the use is a breach of clause 3.4.1 and the whole of the sales generated in that environment may be attributed to the Creator Content in accordance with clause 4.6.5.
3.4.4 Any breach of clause 3.4 constitutes (a) a material breach of these Terms, and (b) Deemed Acceptance of the affected Creator Content.
3.5 Non-circumvention
3.5.1 For twelve (12) months from the later of (a) the date on which the Brand first obtains access to a Creator's profile, Submission or contact details through the Platform, and (b) the date of the last Acceptance of that Creator's content, the Brand must not, and must not permit any of its affiliates, agencies, employees or contractors to:
(a) solicit, engage, contract with, commission or pay that Creator for content creation, licensing, whitelisting or advertising services outside the Platform;
(b) contact the Creator directly for the purpose of moving the relationship, in whole or in part, off the Platform;
(c) induce or encourage the Creator to cancel, withdraw, re-submit outside the Platform, or under-report any Submission, Acceptance or Attributed Sale;
(d) use an intermediary, agency, affiliate network, subsidiary, marketplace or other structure to achieve any of the foregoing indirectly; or
(e) use the Platform primarily as a discovery tool for the purpose of contracting Creators off-Platform.
3.5.2 Clause 3.5.1 does not restrict: (a) a pre-existing relationship with the Creator that the Brand can evidence, by documents dated before the Brand's first Platform access to that Creator, and that the Brand discloses to Rocket Juice in writing within 15 days of the Creator first appearing in the Brand Account; or (b) engagement of the Creator for services genuinely unrelated to content creation, licensing or advertising.
3.5.3 The parties acknowledge that clause 3.5.1 protects Rocket Juice's legitimate interest in the value it creates through discovery, matching, workflow, tracking and payment facilitation, and that it is limited in scope, subject-matter and time to what is necessary for that purpose.
3.5.4 Where the Brand breaches clause 3.5.1, the Brand must pay Rocket Juice a contractual penalty of [the greater of EUR 2,000 and 1.5% of the GMV generated by the off-Platform engagement during the 12-month period] per Creator per breach, without prejudice to Rocket Juice's right to claim damages exceeding the penalty and to terminate under clause 10.3.
3.6 Reporting, audit and cooperation
3.6.1 The Brand must, on Rocket Juice's reasonable written request and no more than twice in any twelve-month period, provide within 15 business days such information as is reasonably necessary to verify GMV, Attributed Sales, Ad Spend allocation, publication of Creator Content and compliance with clauses 3.3 to 3.5, including advertising-account reports, ad-library exports, order exports and refund/chargeback data.
3.6.2 Where an audit reveals an under-reporting or an under-payment exceeding 3% of the amounts properly due in the audited period, the Brand must pay the shortfall, default interest under clause 4.11.3, and the reasonable costs of the audit.
3.6.3 The Brand must not obstruct, and must not instruct any agency or contractor to obstruct, the Platform's data collection.
3.7 Prohibited and restricted content and sectors
3.7.1 The Brand must not use the Services in connection with goods, services or content that are unlawful; that infringe third-party rights; that are sexually explicit; that promote hatred, violence, self-harm or discrimination; that concern weapons, illegal drugs or drug paraphernalia; that constitute unlicensed gambling, unlicensed financial services, unlicensed medical products, or misleading health, medical or financial claims; or that breach the policies of any Advertising Platform or the Payment Gateway.
3.7.2 The Brand must comply with all applicable advertising, unfair-commercial-practices, consumer-protection, labelling, pricing and disclosure rules in each market in which Creator Content is published, and is solely responsible for the legality of the advertising claims it publishes.
3.8 Brand Materials
3.8.1 The Brand grants Rocket Juice and each participating Creator a non-exclusive, royalty-free, worldwide licence to use, reproduce, display and incorporate the Brand Materials solely for the purposes of (a) producing, editing and submitting Creator Content for the relevant Campaign, and (b) operating the Services.
3.8.2 The Brand grants Rocket Juice a non-exclusive, royalty-free licence to use the Brand's name and logo to identify the Brand as a customer in Rocket Juice's marketing materials and reference lists. The Brand may withdraw this licence at any time by written notice to Vajanského 1955/58, 921 01 Piešťany, Slovak Republic, effective for future materials.
3.8.3 The Brand warrants that it holds all rights necessary to grant the licences in clause 3.8 and that the Brand Materials do not infringe third-party rights.
ARTICLE 4 — ACCEPTANCE, FEES AND PAYMENTS
4.1 Acceptance is the trigger
4.1.1 Acceptance is the event at which (a) the Brand's obligation to pay Creator Remuneration arises, (b) the licence to use the Creator Content comes into existence in the scope described in clause 5, and (c) Rocket Juice's entitlement to the Platform Commission arises.
4.1.2 Acceptance occurs upon the earlier of Explicit Acceptance (clause 4.2) and Deemed Acceptance (clause 4.3).
4.1.3 Before Acceptance, the Brand's rights in a Submission are limited to those set out in clause 5.2 (internal review only), and the Creator may withdraw the Submission at any time without liability.
4.2 Explicit Acceptance
4.2.1 Explicit Acceptance occurs when a user of the Brand Account clicks "Accept", "Approve" or an equivalent control in respect of a Submission in the Platform.
4.2.2 Explicit Acceptance is final and binding upon confirmation in the Platform and cannot be revoked unilaterally by the Brand. The Brand's remedy for content that does not conform to the Campaign brief is to reject the Submission or request a revision before Acceptance, or to rely on clause 4.5.
4.3 Deemed Acceptance
4.3.1 Deemed Acceptance occurs, without any click being required, at the moment the Brand (or any person acting for or with the Brand) factually uses a Submission, including where the Brand:
(a) publishes, delivers, schedules, tests, boosts, whitelists, "sparks", dark-posts or otherwise runs the Creator Content, or any part or derivative of it, as or within an advertisement on any Advertising Platform;
(b) places the Creator Content on a landing page, product page, checkout page, website, app, marketplace listing or retail media placement;
(c) includes the Creator Content in an e-mail, SMS, push notification, newsletter or other direct-marketing communication;
(d) posts the Creator Content organically on any social or owned channel;
(e) downloads, exports, screen-records, re-encodes, transfers or otherwise removes the Creator Content from the Platform other than as permitted by clause 5.2;
(f) shares the Creator Content with any third party (including an agency, media buyer, reseller, distributor or retail partner) other than for internal review within the Platform; or
(g) uses the Creator Content, or any recognisable part of it, as an input to create a derivative asset, an edit, a variant, a cut-down, a translation, a dub, or synthetic or AI-generated material.
4.3.2 Deemed Acceptance has exactly the same legal effect as Explicit Acceptance. In particular, it triggers the Brand's obligation to pay Creator Remuneration in full and Rocket Juice's entitlement to the Platform Commission in full, and the Brand may not argue that no payment is due because no "Accept" action was recorded.
4.3.3 Where the Program applicable to the Campaign is the Commission Program, Deemed Acceptance starts the Attribution Window on the date of first use, and the Brand owes Creator Remuneration on all GMV attributable to that Creator Content from that date.
4.3.4 Where use is detected but the Brand's obligations under clauses 3.3 and 3.4 were not complied with, so that GMV cannot be reliably measured, clause 4.6.5 (fallback calculation) applies.
4.3.5 The Brand acknowledges that the purpose of Deemed Acceptance is to prevent the Brand from taking the economic benefit of Creator Content while asserting that no Acceptance occurred, and agrees that Deemed Acceptance is a proportionate and essential term of these Terms.
4.4 Evidence of Acceptance and Platform Records
4.4.1 The Platform Records constitute the authoritative record of Submissions, Acceptances, publication events, Tracking Parameters, Attributed Sales, GMV, Creator Remuneration, Platform Commission and payment status, absent manifest error demonstrated by the Brand.
4.4.2 Rocket Juice may establish Deemed Acceptance by any reasonable means, including Connected Ad Account data, Advertising Platform ad libraries and transparency tools, pixel and conversion-API events, Tracked Link and promotional-code data, watermark and metadata detection, perceptual hashing, audio and visual fingerprinting, automated content-matching (including machine-learning based detection), crawls of the Brand's public channels, screenshots and third-party monitoring.
4.4.3 The Brand must raise any dispute as to a Platform Record within 30 days of the record becoming visible in the Brand Account, failing which the record is treated as agreed for the purposes of invoicing. This clause does not limit statutory limitation periods.
4.5 Defective or non-conforming content
4.5.1 The Brand may reject a Submission before Acceptance, with reasons, in accordance with the Campaign's revision policy.
4.5.2 After Acceptance, the Brand remains liable for Creator Remuneration. Where Accepted Creator Content is subsequently found to infringe third-party rights, to contain undisclosed AI-generated likeness or voice, to have been produced in breach of the Creator's warranties, or to be otherwise materially unlawful, the Brand may (a) cease use, and (b) claim from the Creator such remedies as the Creator Terms and Conditions and applicable law provide. Rocket Juice will reasonably assist by suspending payment of the affected Creator Remuneration where it has not yet been executed, but Rocket Juice does not warrant Creator Content and is not liable for it.
4.6 Attribution and GMV calculation
4.6.1 GMV is calculated by the Platform from Connected Store order data matched to Creator Content by means of the Tracking Parameters, on the attribution model configured for the Campaign (by default, [last-click attribution with a 7-day click and 1-day view window]).
4.6.2 GMV excludes value added tax and equivalent turnover taxes, shipping and handling charges, gift-wrapping and similar surcharges, and the value of cancelled, refunded, returned, fraudulent, charged-back, unpaid or undelivered orders. Refunds, returns and chargebacks occurring after a settlement are netted off against the next settlement.
4.6.3 GMV is a measure, not a cash flow. No part of GMV is received, held, controlled or earned by Rocket Juice.
4.6.4 The Brand acknowledges that attribution depends on third-party systems, consent states, browser and operating-system privacy features and platform APIs, and that attribution is inherently approximate. The Platform's calculation applies as between the parties, subject to clause 4.4.3.
4.6.5 Fallback calculation. Where the Brand has breached clause 3.3 or 3.4 and, as a result, GMV attributable to the affected Creator Content cannot be reliably measured, GMV for that Creator Content is determined, at Rocket Juice's election, as: (a) the total net sales of the Brand's Connected Store(s) during the period in which the affected Creator Content was in use, multiplied by the average share of GMV attributable to Creator Content in the Brand Account over the preceding three months; or (b) where no such history exists, the Ad Spend delivered on the affected Creator Content multiplied by the Brand's average return on ad spend over the same period; or (c) where neither basis is available, a reasonable estimate based on the Advertising Platform's reported impressions and the Brand's average order value and conversion rate. The Brand may rebut the resulting figure only by producing complete, auditable data under clause 3.6.
4.7 Attribution Window and the Creator's entitlement after Acceptance
4.7.1 Following Acceptance under the Commission Program, the Creator is entitled to Creator Remuneration on all GMV generated by the Accepted Creator Content for a period of twelve (12) months from the date of Acceptance.
4.7.2 The Attribution Window runs irrespective of whether the Brand continues to work with the Creator, provided the Brand continues to use the Creator Content. It ends early only where the licence terminates under clause 5.5 or 5.6 and the Brand actually ceases all use of the Creator Content.
4.7.3 Where the Brand continues to use the Creator Content after the end of the Attribution Window, the Brand must either (a) agree a renewal with the Creator through the Platform, or (b) cease use. Continued use without renewal is a breach and gives rise to Creator Remuneration on the same terms as during the Attribution Window, for so long as use continues.
4.8 Creator Remuneration by Program
4.8.1 The Campaign specifies the Program and the applicable rates. Creator Remuneration is owed by the Brand to the Creator.
4.8.2 Commission Program. Creator Remuneration equals the commission percentage stated in the Campaign multiplied by the GMV attributable to the Creator's Accepted Content during the Attribution Window. Example: a 10% commission on GMV of EUR 100,000 gives Creator Remuneration of EUR 10,000.
4.8.3 Retainer Program. The Brand commits to a retainer amount for an agreed number of deliverables in a defined period. Creator Remuneration accrues pro rata for each Accepted deliverable, calculated as the retainer amount divided by the agreed number of deliverables. Example: a retainer of EUR 1,000 for 30 videos per month yields EUR 33.33 per Accepted video. If fewer deliverables are Accepted than agreed, the Brand owes the pro-rata amount for the deliverables actually Accepted, unless the Campaign expressly provides for a minimum commitment. If more deliverables are Accepted than agreed, each additional Accepted deliverable is remunerated at the same pro-rata rate.
4.8.4 Flat Fee Program. Creator Remuneration is the fixed amount per deliverable stated in the Campaign, payable upon Acceptance. Example: EUR 150 per video.
4.8.5 A Campaign may combine a Flat Fee or Retainer element with a Commission element. In that case the Platform Commission is calculated separately for each element on the base set out in clause 4.9.
4.8.6 Rocket Juice does not set, guarantee, underwrite or become liable for Creator Remuneration. Rocket Juice's role is limited to calculating it from the Platform Records and routing the Brand's payment to the Creator through the Payment Gateway.
4.9 Platform Commission
4.9.1 The Brand owes Rocket Juice the Platform Commission for the provision of the Services, calculated as follows:
| Program | Platform Commission | Calculation base |
|---|---|---|
| Commission Program (performance) | 1.5% | GMV (Attributed Sales, net of VAT) |
| Retainer Program | 3% | the retainer value (i.e. the Creator Remuneration committed under the retainer) |
| Flat Fee Program | 10% | the Creator Remuneration per deliverable |
4.9.2 Worked examples:
(a) Commission Program: GMV of EUR 100,000 → Platform Commission of EUR 1,500.
(b) Retainer Program: retainer of EUR 1,000 for 30 videos per month → Platform Commission of EUR 30 for that month.
(c) Flat Fee Program: Creator Remuneration of EUR 150 per video → Platform Commission of EUR 15 per video.
4.9.3 The Brand expressly acknowledges the difference in calculation bases: the 1.5% rate is applied to GMV, while the 3% and 10% rates are applied to the Creator Remuneration, not to GMV.
4.9.4 The Platform Commission is exclusive of value added tax, which is added on top in accordance with clause 4.10.
4.9.5 Rocket Juice may change the Platform Commission rates prospectively on 30 days' written notice. Rates applicable to Creator Content already Accepted remain unchanged for the duration of the relevant Attribution Window or retainer period.
4.9.6 Where a Campaign involves no Creator Remuneration (for example a pure barter or product-gifting arrangement), the Platform Commission is [to be determined].
4.10 Flow of funds
4.10.1 Ad Spend. The Brand contracts with, is invoiced by and pays each Advertising Platform directly. Ad Spend never passes through Rocket Juice, the Platform or the Payment Gateway, and Rocket Juice has no responsibility for it.
4.10.2 What flows through the Payment Gateway. Only (a) the Creator Remuneration and (b) the Platform Commission (plus VAT on the Platform Commission where applicable) are charged to the Brand through the Payment Gateway. GMV itself does not flow through the Payment Gateway.
4.10.3 The split. The amount charged is split at the Payment Gateway: the Creator Remuneration is transmitted to the Creator, and the Platform Commission is transmitted to Rocket Juice. The Creator Remuneration is a pass-through amount. It is not turnover, revenue, income or property of Rocket Juice at any time, and Rocket Juice does not acquire a claim to it.
4.10.4 Worked example (Commission Program; GMV of EUR 100,000; Creator commission of 10%; Platform Commission of 1.5%):
| Item | Amount | Flows through the Platform / Payment Gateway? | Whose revenue? |
|---|---|---|---|
| Meta Ad Spend | as invoiced by Meta | No — paid by the Brand directly to Meta | Meta's |
| GMV (Attributed Sales, net of VAT) | EUR 100,000 | No — measure only, collected by the Brand from its own customers | the Brand's |
| Creator Remuneration (10% of GMV) | EUR 10,000 | Yes — pass-through to the Creator | the Creator's |
| Platform Commission (1.5% of GMV) | EUR 1,500 | Yes — retained by Rocket Juice | Rocket Juice's |
| Total charged to the Brand through the Payment Gateway | EUR 11,500 (plus VAT on the EUR 1,500 where applicable) | — | — |
4.10.5 The Brand acknowledges and agrees that: (a) the only amount that constitutes Rocket Juice's revenue in the example above is EUR 1,500; (b) Rocket Juice is not the seller, licensor or supplier of the Creator Content; and (c) the invoice issued by Rocket Juice covers the Platform Commission only, while the Creator Remuneration is documented as between the Creator and the Brand in accordance with clause 4.10.6.
4.10.6 Invoicing and documents. Rocket Juice issues the Brand a VAT invoice for the Platform Commission. In respect of the Creator Remuneration, Rocket Juice makes available in the Platform a settlement statement and, where the Creator has authorised self-billing or where Rocket Juice acts as the Creator's agent for document issuance, an invoice document issued in the Creator's name and on the Creator's account. [Self-billing / agent-invoicing mechanism to be confirmed]
4.11 Payment terms
4.11.1 Payments are made through Besteron as the Payment Gateway. The Brand must, as a condition of using the Services, complete the Payment Gateway's onboarding, provide a valid payment method, and maintain a valid mandate or authorisation enabling the charging of amounts due under these Terms. The Payment Gateway's own terms apply to the payment transaction as between the Brand and Besteron.
4.11.2 Settlement runs [monthly, within 10 days of the end of each calendar month], or as otherwise stated in the Campaign. Flat Fee amounts become due upon Acceptance and are charged in the next settlement run. Retainer amounts are charged [in advance / in arrears — to be confirmed] and reconciled against Accepted deliverables under clause 4.8.3. Commission amounts are charged in arrears based on the GMV recorded for the settlement period.
4.11.3 All amounts are payable without set-off, deduction, withholding or counterclaim. Late payment bears default interest at the statutory rate under Slovak law applicable to commercial obligations, calculated from the day after the due date.
4.11.4 Where a payment fails, is reversed, is charged back or is not authorised, Rocket Juice may (a) retry the charge, (b) suspend the Brand Account and all Campaigns, (c) suspend the Brand's licences to use Creator Content under clause 5.5, and (d) claim the outstanding amount, interest and reasonable recovery costs.
4.11.5 The Brand's payment obligation to the Creator is discharged only to the extent that the Creator Remuneration is actually received by the Creator through the Payment Gateway. Where the Payment Gateway fails to transmit the Creator Remuneration to the Creator, the Brand and the Creator remain in the underlying relationship of debtor and creditor, and Rocket Juice's obligation is limited to reasonable cooperation in resolving the transmission failure.
4.11.6 The Brand may not withhold, offset or delay Creator Remuneration on the basis of a dispute with Rocket Juice, and may not withhold, offset or delay the Platform Commission on the basis of a dispute with a Creator.
4.12 Change of payment service provider
4.12.1 Rocket Juice may replace or supplement the Payment Gateway provider on 30 days' notice. The Brand must complete any onboarding required by the new provider. Failure to do so entitles Rocket Juice to suspend the Services.
4.13 Taxes
4.13.1 All amounts stated in the Platform are exclusive of value added tax and any equivalent tax, which is added on top of the Platform Commission.
4.13.2 Where the Brand is established in the Slovak Republic, Slovak VAT at the applicable statutory rate (currently 23%) is added to the Platform Commission.
4.13.3 Where the Brand is a taxable person established in another EU Member State and has provided a valid VAT identification number, the supply of the Services is treated as a business-to-business supply of services with the place of supply in the Brand's Member State, and the reverse-charge mechanism applies; the Brand is responsible for accounting for VAT in its own Member State. The Brand must provide and maintain a valid VAT identification number and must notify Rocket Juice without delay of any change. If the VAT identification number is invalid, Rocket Juice may charge Slovak VAT and recover it from the Brand.
4.13.4 Where the Brand is established outside the EU, the Services are treated as supplied outside the scope of Slovak VAT, subject to any applicable local reverse-charge or registration obligation of the Brand.
4.13.5 The Creator is responsible for its own taxation of the Creator Remuneration, including VAT where applicable, income tax, social-security and health-insurance contributions. Rocket Juice does not withhold, collect, declare or remit any tax on the Creator's behalf and gives no advice on the Creator's tax position. The Brand is responsible for its own VAT treatment of the Creator Remuneration it pays, based on the documents issued under clause 4.10.6.
4.13.6 If any withholding tax is required by law on a payment to Rocket Juice, the Brand must gross up the payment so that Rocket Juice receives the full amount it would have received absent the withholding, subject to any applicable double-taxation treaty relief for which the Brand is provided with the necessary certificates.
ARTICLE 5 — INTELLECTUAL PROPERTY RIGHTS
5.1 Ownership
5.1.1 The Creator retains ownership of all Intellectual Property Rights in the Creator Content. Nothing in these Terms transfers or assigns ownership of Creator Content to the Brand or to Rocket Juice.
5.1.2 The Brand retains ownership of the Brand Materials.
5.1.3 Rocket Juice retains ownership of the Platform, the Services, all software, models, algorithms, attribution logic, Tracking Parameters technology, documentation, and all aggregated and anonymised data derived from use of the Services.
5.2 Pre-Acceptance licence — internal review only
5.2.1 From the moment a Submission is made available to the Brand until Acceptance, the Creator grants the Brand a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to view and internally evaluate the Submission solely within the Platform and solely for the purpose of deciding whether to Accept it.
5.2.2 The pre-Acceptance licence expressly does not include any right to: download or export the Submission (except where the Platform provides an export function expressly designated for pre-Acceptance review, in which case the exported copy may be used only for internal review and must be deleted on rejection or withdrawal); publish, distribute, broadcast or advertise with the Submission; upload it to any Advertising Platform, even in a paused, draft, unpublished or test state where such upload makes the asset available to the Advertising Platform's delivery systems; use it on any owned channel; share it outside the Brand's internal review team; or create any derivative of it.
5.2.3 Any act exceeding the pre-Acceptance licence constitutes both copyright infringement and Deemed Acceptance under clause 4.3, at the Creator's and Rocket Juice's election, and the Brand cannot rely on the absence of Explicit Acceptance to avoid payment.
5.2.4 The Creator may withdraw a Submission at any time before Acceptance. On withdrawal or rejection, the pre-Acceptance licence terminates immediately and the Brand must cease all use and delete all copies within 5 business days, save for copies retained in routine backups which must not be accessed or used.
5.3 Post-Acceptance licence — Flat Fee Program
5.3.1 Upon Acceptance and upon full payment of the Creator Remuneration and the Platform Commission, the Creator grants the Brand a perpetual, irrevocable, worldwide, non-exclusive, transferable (within the Brand's group) and sublicensable (to the Brand's agencies and Advertising Platforms solely for the purpose of delivering the Brand's advertising) licence to use, reproduce, distribute, publicly display, publicly perform, adapt, edit, translate, dub, cut down and create derivative works of the Accepted Creator Content, in all media now known or later developed, for the Brand's advertising, marketing and commercial purposes.
5.3.2 Until full payment is received, the licence under clause 5.3.1 does not come into existence and any use of the Creator Content is unlicensed.
5.3.3 The licence under clause 5.3.1 does not entitle the Brand to remove Tracking Parameters or the Unique Identifying Code; clause 3.4 continues to apply for as long as the Brand uses the Creator Content.
5.3.4 The scope of the Flat Fee licence may be narrowed in the Campaign (for example limited to specified channels, territories or a specified term). Where the Campaign and this clause conflict, the Campaign prevails as to scope, and the Brand must not exceed it.
5.4 Post-Acceptance licence — Retainer Program
5.4.1 Upon Acceptance of a deliverable and full payment of the pro-rata Creator Remuneration for that deliverable and the associated Platform Commission, the licence in clause 5.3.1 applies to that deliverable, subject to any narrower scope stated in the Campaign.
5.4.2 Where the retainer is charged in advance, the licence for each deliverable arises on Acceptance of that deliverable, provided the retainer instalment covering it has been paid.
5.5 Post-Acceptance licence — Commission Program (conditional licence)
5.5.1 Upon Acceptance under the Commission Program, the Creator grants the Brand a worldwide, non-exclusive licence, for the duration of the Attribution Window, to use, reproduce, distribute, publicly display, adapt and create derivative works of the Accepted Creator Content for the Brand's advertising and marketing purposes.
5.5.2 The licence under clause 5.5.1 is conditional upon the Brand's continuing performance of its payment obligations in respect of that Creator Content, including timely settlement of Creator Remuneration and Platform Commission in each settlement period, and upon continuing compliance with clauses 3.3 and 3.4.
5.5.3 Where the Brand fails to pay an amount due, or breaches clause 3.3 or 3.4, Rocket Juice or the Creator may give the Brand written notice specifying the breach. If the Brand does not remedy the breach within 10 business days of the notice (the "Cure Period"), the licence under clause 5.5.1 terminates automatically at the end of the Cure Period, without further notice.
5.5.4 On termination of the licence under clause 5.5.3, the Brand must, within 3 business days: (a) pause and remove all advertisements containing the Creator Content across all Connected Ad Accounts and any other account; (b) remove the Creator Content from all owned channels, landing pages, e-mails and other placements; (c) cease creating or delivering any derivative of it; and (d) confirm compliance in writing.
5.5.5 Termination of the licence does not discharge the Brand's accrued liability for Creator Remuneration and Platform Commission on GMV generated up to and including the date on which use actually ceases, nor any liability for use after termination.
5.5.6 Continued use after termination of the licence is copyright infringement, and in addition gives rise to Creator Remuneration and Platform Commission on all GMV generated during the unlicensed use, calculated where necessary under clause 4.6.5.
5.6 Consequences of the Creator ending the collaboration
5.6.1 A Creator may terminate its participation in a Campaign and, under the Commission Program, terminate the licence granted under clause 5.5.1, by notice through the Platform, subject to any minimum term stated in the Campaign.
5.6.2 Where a Creator terminates under clause 5.6.1, the Brand must cease using the Creator's content — that is, the Brand must "give the content back" in the sense that all rights to exploit it revert to the Creator. The Brand must complete the steps in clause 5.5.4 within 10 business days of notice, or within such longer wind-down period as the Campaign provides (the "Wind-Down Period"). Creator Remuneration and Platform Commission continue to accrue on GMV generated during the Wind-Down Period.
5.6.3 Clause 5.6.2 does not apply to content licensed under the Flat Fee Program or the Retainer Program where the Creator Remuneration has been paid in full and the Campaign granted a perpetual licence. In that case, the Creator's withdrawal from future collaboration does not affect the Brand's existing perpetual licence in already-paid content, save for the moral rights and withdrawal rights referred to in clause 5.8.
5.6.4 The Brand's obligation to pay amounts already accrued is unaffected by the Creator's termination.
5.7 Creator's retained rights
5.7.1 The Creator retains the right to use the Creator Content in its own portfolio, showreel, case studies and professional self-promotion, including after Acceptance, provided the Creator does not use it to advertise a competing product or in a manner that disparages the Brand.
5.7.2 Unless the Campaign expressly grants exclusivity and provides for it in the Creator Remuneration, the Brand's licence is non-exclusive and the Creator may create content for other brands, including in the same product category.
5.8 Moral rights, personality rights and third-party materials
5.8.1 The Brand acknowledges that the Creator and any performers appearing in the Creator Content retain moral rights and personality rights (including rights in their name, likeness and voice) which cannot be assigned under Slovak and EU law, and that the Brand must not use the Creator Content in a manner that is derogatory, that misrepresents the Creator's views, that implies an endorsement not given, or that exceeds the consent given for the use of the Creator's likeness or voice.
5.8.2 The Brand must not use Creator Content, or any part of it, as training data for, or as an input to, any generative or synthetic media system to create a synthetic likeness or voice of the Creator or of any performer, unless the Campaign expressly provides for it and the Creator has consented.
5.8.3 The Brand is responsible for obtaining any music, stock, font or other third-party licences required for the territories and channels in which it publishes, to the extent the Campaign places that responsibility on the Brand.
5.9 Feedback
5.9.1 Where the Brand provides suggestions or feedback about the Services, Rocket Juice may use it without restriction or compensation.
ARTICLE 6 — DATA PRIVACY AND SECURITY
6.1 Roles under the GDPR
6.1.1 The parties process personal data in connection with the Services in accordance with Regulation (EU) 2016/679 ("GDPR") and Slovak Act No. 18/2018 Coll. on the protection of personal data.
6.1.2 In respect of account, identity, communication, transaction and platform-usage data of Brand and Creator users, Rocket Juice acts as an independent controller for its own purposes (operating and securing the Platform, calculating and documenting payments, fraud and abuse prevention, compliance with legal obligations, and improving the Services), and the Brand acts as an independent controller for its own purposes.
6.1.3 In respect of end-customer data collected through the Brand's Connected Store and the Tracking Parameters (including order, conversion and device data), the Brand acts as controller and Rocket Juice acts as processor on the Brand's behalf, to the extent Rocket Juice processes such data solely to provide attribution and reporting. The Data Processing Agreement at https://getrocketjuice.com/dpa applies and forms part of these Terms; where clause 6 conflicts with the DPA, the DPA prevails.
6.1.4 The Brand is responsible for the lawfulness of its own tracking and marketing, including: providing the required transparency information; obtaining and transmitting valid consent for cookies, pixels, device access and conversion tracking under the ePrivacy rules and applicable national implementations; honouring consent signals and withdrawal; and implementing consent mode or equivalent where required. The Brand must not transmit to the Platform any special-category data, data of children, or data collected without a lawful basis.
6.1.5 The Brand must not use personal data of Creators obtained through the Platform for any purpose other than performing the Campaign and complying with law. In particular, the Brand must not add Creators to marketing lists, must not enrich or resell their data, and must not use their contact details for the purposes prohibited by clause 3.5.
6.2 International transfers, sub-processors and security
6.2.1 Where personal data is transferred outside the European Economic Area, the transfer is made on the basis of an adequacy decision or the EU Standard Contractual Clauses together with a transfer impact assessment, as set out in the DPA.
6.2.2 Rocket Juice engages sub-processors, including hosting, analytics, e-mail, monitoring and payment providers. A current list is maintained at https://getrocketjuice.com/dpa#sub-processors and the notification and objection mechanism in the DPA applies.
6.2.3 Rocket Juice implements appropriate technical and organisational measures under Article 32 GDPR, described at https://getrocketjuice.com/dpa#security.
6.2.4 Each party must notify the other without undue delay of any personal-data breach affecting data processed under these Terms, and must cooperate in the assessment, mitigation and notification of such breach.
6.3 Confidentiality
6.3.1 Each party must keep confidential all non-public information of the other party disclosed in connection with the Services, including Campaign terms, remuneration rates, GMV and attribution data, product roadmaps and commercial terms, and must use it only for the purposes of these Terms.
6.3.2 The confidentiality obligation does not apply to information that is or becomes public without breach, was lawfully known before disclosure, is independently developed, or must be disclosed by law or by a competent authority (in which case the disclosing party must, where lawful, notify the other party in advance).
6.3.3 The confidentiality obligation survives termination for 3 years, and indefinitely for trade secrets.
6.4 Aggregated data
6.4.1 Rocket Juice may create and use aggregated, de-identified statistics and benchmarks derived from use of the Services (including category-level conversion and performance benchmarks), provided that they do not identify the Brand, any Creator or any end customer, and do not disclose the Brand's confidential figures.
ARTICLE 7 — DISCLAIMERS
7.1 The Services are provided "as is" and "as available". To the fullest extent permitted by law, Rocket Juice excludes all implied warranties, conditions and representations, including as to merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation, and accuracy or completeness of attribution data.
7.2 Rocket Juice does not warrant, guarantee or represent:
7.2.1 that any particular Creator will apply to a Campaign, deliver on time, or deliver content of any particular quality;
7.2.2 that Creator Content will generate any level of impressions, clicks, sales, GMV, return on ad spend or other commercial result;
7.2.3 that Creator Content is original, non-infringing, lawful, compliant with any Advertising Platform's policies, or suitable for the Brand's market or regulated sector;
7.2.4 that attribution will capture every sale, or that no sale will be attributed in error, given the limitations of third-party tracking, consent states and privacy technologies;
7.2.5 that any Advertising Platform will approve, deliver or continue to deliver the Brand's advertisements; or
7.2.6 that the Payment Gateway will be available, or that any given payment will be authorised or executed.
7.3 Rocket Juice does not verify the identity, business status, tax status, qualifications or statements of Creators beyond the checks described in the Platform documentation, and does not act as a guarantor of any Creator's performance.
7.4 Nothing in these Terms constitutes legal, tax, accounting, regulatory or advertising-compliance advice. The Brand is responsible for obtaining its own professional advice, in particular as to the lawfulness of its advertising and its VAT treatment.
7.5 The Brand is solely responsible for its Ad Spend decisions, budgets, bidding, targeting and creative-selection decisions, and bears the entire risk of the commercial performance of its advertising.
ARTICLE 8 — LIABILITY AND INDEMNIFICATION
8.1 Limitation of liability
8.1.1 To the fullest extent permitted by law, Rocket Juice is not liable for: lost profits; lost revenue; lost or unrealised sales or GMV; wasted Ad Spend; loss of goodwill or reputation; loss of data; loss of anticipated savings; business interruption; the cost of substitute services; or any indirect, incidental, special, punitive or consequential loss, in each case howsoever arising.
8.1.2 Rocket Juice's aggregate liability under or in connection with these Terms, whether in contract, tort (including negligence), restitution or otherwise, is limited to the total Platform Commission actually received by Rocket Juice from the Brand in the twelve (12) months immediately preceding the event giving rise to the liability, or EUR 1,000 if that is greater.
8.1.3 The Brand acknowledges that Rocket Juice's remuneration is limited to the Platform Commission (in the example in clause 4.10.4, EUR 1,500 out of EUR 100,000 of GMV), that the Creator Remuneration is a pass-through amount and is expressly excluded from the calculation of the cap in clause 8.1.2, and that the limitations in this clause 8 are a reasonable allocation of risk reflecting that economic position.
8.1.4 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for damage caused intentionally or by gross negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited.
8.1.5 The limitations in this clause 8 apply to the maximum extent permitted by law and survive termination.
8.2 Brand indemnity
8.2.1 The Brand must indemnify, defend and hold harmless Rocket Juice, its affiliates and their respective directors, employees and contractors against all claims, proceedings, penalties, fines, losses, damages, liabilities, and reasonable legal and professional costs arising out of or in connection with:
(a) the Brand's use of Creator Content, including any use before Acceptance, outside the licence scope, after termination of a licence, or without payment;
(b) any breach by the Brand of clause 3.3 (Connected Ad Accounts), clause 3.4 (Tracking Parameters) or clause 3.5 (non-circumvention);
(c) any claim by a Creator that the Brand has failed to pay Creator Remuneration, has used content without Acceptance, or has infringed the Creator's Intellectual Property, moral or personality rights;
(d) the Brand's goods or services, including product liability, safety, labelling, warranty, delivery and consumer-law claims;
(e) the Brand's advertising claims, including unfair-commercial-practices, comparative-advertising, health, medical, financial or environmental-claim ("greenwashing") allegations;
(f) the Brand Materials, including any infringement of third-party rights;
(g) the Brand's processing of personal data, including any failure to obtain valid consent for tracking, and any regulatory action or claim arising from it;
(h) any tax, social-security, health-insurance or employment claim arising from a contention that a Creator was the Brand's employee, dependent contractor or worker; and
(i) any fine, penalty or claim imposed by an Advertising Platform, the Payment Gateway or a card scheme as a result of the Brand's acts or omissions.
8.2.2 Rocket Juice will notify the Brand of any claim to which the indemnity applies, allow the Brand to control the defence (provided that no settlement admitting Rocket Juice's liability or imposing obligations on Rocket Juice may be made without Rocket Juice's written consent), and provide reasonable cooperation at the Brand's expense.
8.3 Independent status
8.3.1 The Brand, the Creator and Rocket Juice are independent parties. Nothing in these Terms creates an employment, agency (save as expressly stated in clause 4.10.6), partnership, joint venture, franchise or fiduciary relationship.
8.3.2 The Brand must not represent that it acts on behalf of Rocket Juice, and must not instruct or supervise a Creator in a manner characteristic of an employment relationship. The Brand bears the risk of any reclassification arising from its own conduct, as reflected in clause 8.2.1(h).
ARTICLE 9 — DISPUTE RESOLUTION
9.1 Governing law. These Terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), are governed by the laws of the Slovak Republic, excluding its conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.
9.2 Jurisdiction. The courts of the Slovak Republic have exclusive jurisdiction, and the parties agree that the locally and materially competent court determined by reference to the registered seat of Rocket Juice at Vajanského 1955/58, 921 01 Piešťany, Slovak Republic shall hear any dispute, to the extent such an agreement on jurisdiction is permissible under Regulation (EU) No 1215/2012 and Slovak procedural law.
9.3 Escalation. Before commencing proceedings, the complaining party must give written notice of the dispute to the other party at Vajanského 1955/58, 921 01 Piešťany, Slovak Republic (or, for the Brand, at the address in the Brand Account), setting out the claim and the relief sought. The parties must attempt in good faith to resolve the dispute through senior-level discussions for 30 days from the notice. This clause does not prevent either party from seeking interim or injunctive relief, or from pursuing claims for unpaid amounts.
9.4 Platform disputes between the Brand and a Creator. Rocket Juice is not a party to, and is not obliged to arbitrate or adjudicate, disputes between the Brand and a Creator. Rocket Juice may, at its discretion, provide the Platform Records, suspend a settlement, suspend a licence, or take other measures under these Terms, without thereby assuming any liability or becoming a party to the dispute.
9.5 Injunctive relief. The parties acknowledge that a breach of clause 3.3, 3.4, 3.5, 5.2, 5.5 or 6.3 may cause harm for which damages are an inadequate remedy, and that the affected party may seek injunctive relief without the requirement to prove actual damage and without posting security, to the extent permitted by law.
9.6 No class proceedings. To the extent permitted by law, each party brings claims only in its own capacity and not as a representative or member of any class or collective proceeding.
ARTICLE 10 — GENERAL TERMS
10.1 Amendments
10.1.1 Rocket Juice may amend these Terms. Material amendments will be notified by e-mail to the address in the Brand Account or by in-Platform notice at least 30 days before they take effect.
10.1.2 If the Brand does not agree to an amendment, it may terminate under clause 10.3 before the amendment takes effect. Continued use of the Services after the effective date constitutes acceptance of the amended Terms.
10.1.3 Amendments do not apply retroactively to Creator Content already Accepted; the rates, Attribution Window and licence terms applicable at Acceptance continue to govern that content.
10.2 Order of precedence
10.2.1 Where there is a conflict, the following order of precedence applies: (a) an individually negotiated written agreement signed by both parties; (b) the Campaign terms, as to Program, rates, deliverables and licence scope; (c) the Data Processing Agreement, as to personal data; (d) these Terms; (e) any Platform documentation or help-centre materials.
10.2.2 These Terms govern the relationship between Rocket Juice and the Brand. The relationship between the Brand and a Creator is governed by the Campaign terms, by these Terms to the extent they set out the Brand's obligations towards the Creator, and by the Rocket Juice Creator Terms and Conditions. The Brand acknowledges that clauses 3.2, 4.1 to 4.9, 5.2 to 5.8 and 8.2.1(a) to (c) confer rights that the Creator is entitled to enforce directly against the Brand.
10.3 Term, suspension and termination
10.3.1 These Terms apply from Brand registration until terminated.
10.3.2 Either party may terminate for convenience on 30 days' written notice.
10.3.3 Either party may terminate with immediate effect where the other party commits a material breach and fails to remedy it within 10 business days of written notice, or where the other party becomes insolvent, enters liquidation or restructuring, or ceases business.
10.3.4 Rocket Juice may suspend the Brand Account, any Campaign, any licence and any settlement with immediate effect where: payment is overdue; the Brand breaches clause 3.3, 3.4, 3.5 or 3.7; Rocket Juice reasonably suspects fraud, tracking manipulation or unauthorised use of Creator Content; the Payment Gateway or an Advertising Platform requires it; or required by law.
10.3.5 On termination: (a) all outstanding Platform Commission and Creator Remuneration accrued up to the effective date, and thereafter for as long as the Brand continues to use Creator Content, become immediately due; (b) licences under clause 5.5 (Commission Program) terminate and the Brand must comply with clause 5.5.4; (c) perpetual licences under clauses 5.3 and 5.4 in respect of fully paid content survive; (d) the Brand's access to the Platform ceases, subject to reasonable read-only access for 30 days to export its records; and (e) Rocket Juice may retain Platform Records as required for legal, accounting, tax and evidentiary purposes.
10.3.6 Survival. Clauses 1, 3.5, 3.6, 4.4, 4.7.3, 4.9 to 4.13 (in respect of accrued amounts), 5.1, 5.3 to 5.8, 6, 7, 8, 9 and 10 survive termination.
10.4 Assignment
10.4.1 The Brand may not assign or transfer these Terms without Rocket Juice's prior written consent. Rocket Juice may assign or transfer these Terms to an affiliate or in connection with a merger, reorganisation or sale of all or substantially all of its assets, on notice to the Brand.
10.5 Notices
10.5.1 Notices to Rocket Juice must be sent to marek@getrocketjuice.com and, where the notice concerns termination, breach or a legal claim, also to Vajanského 1955/58, 921 01 Piešťany, Slovak Republic.
10.5.2 Notices to the Brand may be given by e-mail to the address in the Brand Account or by in-Platform notification, and are deemed received on the next business day after sending.
10.6 Force majeure
10.6.1 Neither party is liable for any failure or delay caused by an event beyond its reasonable control, including natural disaster, war, terrorism, civil unrest, epidemic, strike, failure of telecommunications or internet infrastructure, failure or policy change of an Advertising Platform, failure of the Payment Gateway, cyber-attack, or act of a public authority. Payment obligations for amounts already accrued are not excused.
10.7 Severability, waiver and entire agreement
10.7.1 If any provision is held invalid, illegal or unenforceable, it is modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed, and the remaining provisions continue in force.
10.7.2 A failure or delay in exercising a right is not a waiver of it.
10.7.3 These Terms, together with the documents listed in clause 10.2.1, constitute the entire agreement between the parties in respect of their subject matter and supersede all prior discussions and representations, save for liability for fraudulent misrepresentation.
10.8 Language
10.8.1 The English version of these Terms is the governing version. Any translation is provided for convenience only, and in the event of inconsistency the English version prevails, subject to any mandatory Slovak-law requirement as to language.
10.9 Contact
10.9.1 Rocket Juice can be contacted at marek@getrocketjuice.com or at Vajanského 1955/58, 921 01 Piešťany, Slovak Republic.
ROCKET JUICE — CREATOR TERMS AND CONDITIONS
- Operator
- Rocket Juice s. r. o.
- Registered seat
- Vajanského 1955/58, 921 01 Piešťany, Slovak Republic
- Company ID (IČO)
- 57730393
- Tax ID (DIČ)
- 2122903222
- VAT
- Not registered for VAT
- Commercial register
- Obchodný register Okresného súdu Trnava, oddiel: Sro, vložka č. 63692/T
- Platform
- getrocketjuice.com
- Document
- Rocket Juice — Creator Terms and Conditions (the "Creator Terms")
- Last updated
- 30 July 2026
- Version
- 1.0
HOW THIS DOCUMENT WORKS
These Creator Terms are a binding agreement between Rocket Juice and you, the Creator, governing your access to and use of the Rocket Juice platform.
Two points determine how everything else in this document must be read:
1. Rocket Juice is not a party to the commercial relationship between you and a Brand. When you join a Program and a Brand Accepts your content, a direct commercial relationship arises between you and that Brand. Rocket Juice provides the platform, the attribution measurement, the record of what happened, and the technical facilitation of payment. Rocket Juice does not buy your content, does not resell it, and does not owe you the Creator Remuneration.
2. Rocket Juice acts as a Payment Facilitator only. Funds owed to you by a Brand are routed by the Brand through a third-party payment gateway (Besteron) directly to you. Rocket Juice receives only its own Platform Commission. Your money is not Rocket Juice's revenue and does not form part of Rocket Juice's assets at any time.
By creating an Account, joining a Program or submitting content, you agree to these Creator Terms.
ARTICLE 1 — DEFINITIONS AND INTERPRETATION
1.1 Definitions
In these Creator Terms, the following capitalised terms have the following meanings:
1.1.1 "Acceptance" means the event, described in Article 4, by which a Brand becomes bound to remunerate the Creator for a Submission. Acceptance occurs upon the earlier of (a) Explicit Acceptance under clause 4.5, or (b) Deemed Acceptance under clause 4.6. "Accept", "Accepted" and "Approved" are construed accordingly.
1.1.2 "Account" means the Creator account registered on the Platform through which the Creator accesses the Services.
1.1.3 "Ad Account" means an advertising account on Meta or on any other advertising platform supported by the Platform.
1.1.4 "Attributed Sale" means a sale of a Brand's product or service that the Platform assigns to a specific Accepted Submission and to the Creator in accordance with the Attribution Rules.
1.1.5 "Attribution Rules" means the technical rules by which the Platform assigns a sale to a Submission and to a Creator, being [attribution model to be confirmed — e.g. server-side last-click attribution with a 7-day click window and a 1-day view-through window], as published in the Platform and as applied to the relevant Program. The Attribution Rules govern whether a given sale counts; they are distinct from the Remuneration Entitlement Period, which governs for how long the Creator's claim continues to accrue.
1.1.6 "Besteron" means Besteron a.s., Prešovská 38/B, Bratislava – mestská časť Ružinov 821 02, Slovak Republic, Company ID (IČO): 47866233, registered in the Commercial Register of the Municipal Court Bratislava III, section: Sa, insert no. 6004/B, a payment institution authorised and supervised by Národná banka Slovenska under licence no. ODB-6111/2015-7, the third-party payment services provider through which Brands settle Creator Remuneration and Platform Commission.
1.1.7 "Brand" means a business user of the Platform that operates an online store or other commercial offering, creates Programs, reviews Submissions and remunerates Creators.
1.1.8 "Brand Terms" means the Rocket Juice Brand Terms and Conditions accepted by each Brand, which contain the Brand's corresponding obligations, including the obligations referred to in clause 4.7.
1.1.9 "Commission Program" means a Program under which the Creator Remuneration is calculated as an agreed percentage of the GMV of Attributed Sales generated by the Accepted Submission (a performance-based Program).
1.1.10 "Connected Ad Accounts" means all Ad Accounts that a Brand is required under the Brand Terms to connect to the Platform and through which alone the Brand may publish Creator Content.
1.1.11 "Creator", "you", "your" means the person who registers an Account for the purpose of creating and submitting Creator Content, acting in the course of that person's business, trade, craft or profession.
1.1.12 "Creator Content" means any video, still image, audio, script, caption, raw footage or other material created or supplied by the Creator and uploaded to the Platform, including all versions and derivatives supplied by the Creator.
1.1.13 "Creator Ledger" means the record maintained in the Creator's Account showing amounts accrued, amounts pending, amounts available for payment, amounts paid, and any adjustments.
1.1.14 "Creator Remuneration" means the amount owed by a Brand to the Creator in respect of an Accepted Submission, calculated under the applicable Program Terms and Article 5. Creator Remuneration is a debt of the Brand to the Creator. It is not a debt of Rocket Juice, is not consideration for any supply by Rocket Juice, and does not constitute revenue of Rocket Juice.
1.1.15 "Deemed Acceptance" has the meaning given in clause 4.6.
1.1.16 "Explicit Acceptance" has the meaning given in clause 4.5.
1.1.17 "Flat Fee Program" means a Program under which the Creator Remuneration is a fixed amount per Accepted Submission, irrespective of the GMV subsequently generated.
1.1.18 "GMV" means gross merchandise value, being the aggregate value of Attributed Sales, calculated net of value added tax and any equivalent sales tax, and further excluding shipping and handling charges, gift-wrapping and similar ancillary charges, and reduced by refunds, returns, cancelled orders and chargebacks recorded in the Platform in accordance with clause 5.9. GMV is a measurement metric. GMV is not an amount that flows to or through Rocket Juice.
1.1.19 "Meta" means Meta Platforms Ireland Limited and its affiliates, and the advertising and publishing services they operate.
1.1.20 "Payment Facilitator" means the role in which Rocket Juice acts in relation to Creator Remuneration: Rocket Juice initiates, instructs, reconciles and records payment flows executed by Besteron between a Brand and a Creator, without at any time acquiring title to, or a right of disposal over, the Creator Remuneration.
1.1.21 "Payment Gateway" means the payment services infrastructure operated by Besteron.
1.1.22 "Platform" means the Rocket Juice web and mobile applications available at getrocketjuice.com and any successor or related domain, including the Creator portal, the Brand portal, the attribution engine, the Creator Ledger, the messaging function and all associated APIs.
1.1.23 "Platform Commission" means the fee payable to Rocket Juice for the provision of the Services, as set out in clause 5.5. Platform Commission is payable by the Brand under the Brand Terms.
1.1.24 "Program" means a creator programme configured by a Brand in the Platform, which specifies the remuneration model, the applicable rate or amount, the eligible products, the creative brief, the media types accepted and any cap or other condition.
1.1.25 "Program Terms" means the commercial terms of a specific Program as displayed in the Platform at the moment the Creator joins that Program, together with any amendment to them subsequently accepted by the Creator. The Creator is remunerated on the Program Terms to which the Creator signed up, as recorded in the Platform.
1.1.26 "Remuneration Entitlement Period" means the period of twelve (12) months from the date of Acceptance of a Submission, during which Attributed Sales generated by that Submission accrue Creator Remuneration in favour of the Creator, as further set out in clause 5.2.4.
1.1.27 "Retainer Program" means a Program under which the Brand commits a fixed monetary amount for a defined number of Submissions over a defined period, and the Creator Remuneration accrues pro rata per Accepted Submission in accordance with clause 5.3.
1.1.28 "Services" means the services made available by Rocket Juice through the Platform, including Program discovery, Submission handling, transcription and content tagging, attribution measurement, reporting, record-keeping, messaging and the facilitation of payment in the role of Payment Facilitator.
1.1.29 "Submission" means a discrete item of Creator Content submitted by the Creator to a Brand within a Program, together with its metadata, its Unique Identifying Code and its status history.
1.1.30 "Tracking Parameters" means the tracking links, URL parameters, coupon codes, pixels, server-side event identifiers and other technical identifiers generated or required by the Platform that enable a sale to be attributed to a Submission and to a Creator.
1.1.31 "Unique Identifying Code" means the unique identifier assigned by the Platform to each Submission, which is embedded in or associated with the Creator Content and its Tracking Parameters.
1.2 Interpretation
1.2.1 Headings are for convenience only and do not affect interpretation.
1.2.2 "Including", "in particular" and "for example" are not words of limitation.
1.2.3 References to a "day" mean a calendar day; "Business Day" means a day other than a Saturday, Sunday or public holiday in the Slovak Republic.
1.2.4 All monetary amounts are in euro (EUR) unless expressly stated otherwise.
1.2.5 Worked examples in these Creator Terms are illustrative and do not vary the applicable Program Terms.
1.3 Order of precedence
1.3.1 Where there is a conflict, the following order of precedence applies: (a) the Program Terms in respect of the commercial parameters of a specific Program (rate, amount, products, caps); (b) these Creator Terms; (c) any Rocket Juice policy, guideline or help-centre document referenced in these Creator Terms.
1.3.2 The Program Terms may not vary Articles 4 (Acceptance), 5.5 to 5.8 (Platform Commission, Payment Facilitator status, invoicing and tax), 6 (Intellectual Property) or 9 (Dispute Resolution) of these Creator Terms.
1.4 Nature of these Creator Terms
1.4.1 These Creator Terms govern the relationship between Rocket Juice and the Creator only.
1.4.2 Rocket Juice is not a party to, guarantor of, or co-debtor under the commercial relationship between the Creator and any Brand. That relationship arises directly between the Creator and the Brand upon Acceptance, on the Program Terms, and is subject to these Creator Terms and the Brand Terms as the framework within which it is formed.
1.4.3 Rocket Juice does not act as the Creator's agent, employer, manager, talent representative, or collecting society, and does not owe the Creator any duty to enforce the Creator's claims against a Brand, save for the assistance expressly undertaken in clause 5.10.
ARTICLE 2 — ELIGIBILITY AND ACCOUNT
2.1 Business-to-business character of the Platform
2.1.1 The Platform is offered exclusively to business users. Both Creators and Brands access the Platform in the course of their business, trade, craft or profession. The relationship between Rocket Juice and the Creator, and the relationship between the Creator and any Brand, are business-to-business relationships.
2.1.2 By registering an Account, the Creator represents and warrants that the Creator is an entrepreneur within the meaning of Section 2(2) of Act No. 513/1991 Coll., the Commercial Code, or an equivalent status under the law of the Creator's country of establishment, and that the Creator concludes and performs this agreement in the course of that business activity.
2.1.3 The Creator shall provide, and keep current, the Creator's business identification data, including business name, place of business, company or trade licence identification number, tax identification number and, where applicable, VAT identification number.
2.1.4 If the Creator does not hold, or ceases to hold, the status referred to in clause 2.1.2, the Creator shall notify Rocket Juice without undue delay through marek@getrocketjuice.com. Rocket Juice may suspend or terminate the Account under clause 2.6.
2.2 Eligibility
2.2.1 To register an Account, the Creator must: (a) be at least 18 years of age; (b) have full legal capacity to enter into binding contracts; (c) satisfy clause 2.1.2; (d) not be a person, and not be controlled by a person, subject to restrictive measures adopted by the European Union, the United Nations or the Slovak Republic; and (e) not have had an Account previously terminated by Rocket Juice for breach.
2.2.2 Rocket Juice may refuse registration, or require additional verification, at its discretion, subject to the reasons requirements of clause 2.6.
2.3 Registration and accuracy of information
2.3.1 The Creator shall provide complete, accurate and current information on registration and shall update it without undue delay upon any change.
2.3.2 The Creator is responsible for the accuracy of the payment details entered in the Account. Rocket Juice is not liable for funds routed to an account designated by the Creator, including where the designation is incorrect.
2.4 Payment onboarding
2.4.1 Before the Creator can receive Creator Remuneration, the Creator must complete onboarding with Besteron, including any identity verification, beneficial-ownership, sanctions-screening and anti-money-laundering checks that Besteron requires.
2.4.2 Onboarding with Besteron creates a direct legal relationship between the Creator and Besteron, governed by Besteron's own terms. Rocket Juice is not a party to that relationship and does not control Besteron's decisions, including any decision to refuse, delay, freeze or reverse a payment.
2.4.3 Where Besteron declines to onboard the Creator, or terminates the Creator's payment relationship, the Creator's accrued claims against Brands are unaffected as a matter of substance, but Rocket Juice will be unable to facilitate payment until an alternative route is available. Rocket Juice will use reasonable endeavours to inform the Creator of the options available.
2.5 Account security
2.5.1 The Creator is responsible for maintaining the confidentiality of Account credentials and for all activity conducted through the Account.
2.5.2 The Creator shall notify Rocket Juice without undue delay at marek@getrocketjuice.com of any suspected unauthorised access.
2.5.3 The Creator shall not share, sell, rent or transfer the Account, and shall not permit a third party to submit content under the Account save for the Creator's own personnel or subcontractors for whom the Creator remains fully responsible, including in respect of the warranties in clause 4.3.
2.6 Restriction, suspension and termination of the Account
2.6.1 Rocket Juice may restrict, suspend or terminate the Creator's access to the Services where: (a) the Creator is in material breach of these Creator Terms; (b) the Creator's conduct exposes Rocket Juice, a Brand or another user to legal, regulatory, reputational or security risk; (c) the Creator submits content in breach of clause 4.3; (d) the Creator engages in attribution manipulation, self-dealing, fraudulent orders, coupon abuse or other conduct designed to inflate Attributed Sales; (e) the Creator breaches clause 4.12 (non-circumvention); or (f) Rocket Juice is required to do so by law or by a competent authority.
2.6.2 Where Rocket Juice restricts or suspends the Services in respect of an individual Submission or Program, Rocket Juice shall provide the Creator with a statement of the reasons for that decision, on a durable medium, at the latest at the time the restriction or suspension takes effect.
2.6.3 Where Rocket Juice terminates the Creator's access to the Services in whole, Rocket Juice shall provide a statement of reasons at least thirty (30) days before termination takes effect. That notice period does not apply where (a) Rocket Juice is subject to a legal or regulatory obligation to terminate immediately, or (b) the Creator has repeatedly breached these Creator Terms.
2.6.4 Termination of the Account does not extinguish Creator Remuneration accrued before termination, nor the licences granted before termination in accordance with Article 6, nor the obligations that survive under clause 10.3.
2.6.5 The Creator may close the Account at any time, subject to Article 6 (licences already granted remain in force to the extent stated there) and clause 4.11 (withdrawal from an ongoing Program).
ARTICLE 3 — USE OF AND ACCESS TO THE SERVICES
3.1 Licence to use the Platform
3.1.1 Subject to compliance with these Creator Terms, Rocket Juice grants the Creator a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform for the purpose of participating in Programs.
3.1.2 All rights in the Platform, including its software, design, databases, attribution logic, reports, trade marks and documentation, remain with Rocket Juice or its licensors. No rights are granted other than those expressly stated.
3.2 Permitted use
3.2.1 The Creator may use the Platform to discover Programs, join Programs, upload Submissions, communicate with Brands, request product samples where a Brand offers them, view the Creator Ledger and reporting, and manage payment settings.
3.2.2 Rocket Juice does not warrant that any particular Program, Brand, product or level of demand will be available to the Creator.
3.3 Restrictions
3.3.1 The Creator shall not: (a) reverse engineer, decompile, scrape or otherwise extract data from the Platform other than through interfaces made available for that purpose; (b) circumvent, disable or interfere with the attribution engine, the Tracking Parameters or any security feature; (c) upload malicious code; (d) misrepresent the Creator's identity, audience, reach or performance; (e) use the Platform to solicit users for a competing platform or service, subject to clause 4.12; (f) generate or procure Attributed Sales other than through genuine end-customer demand; or (g) use the Platform in breach of applicable law, including advertising, competition, consumer-protection, data-protection and sanctions law.
3.3.2 Breach of clause 3.3.1(b), (d) or (f) is a material breach of these Creator Terms and entitles Rocket Juice to withhold facilitation of, and a Brand to withhold payment of, the affected Creator Remuneration pending investigation, in accordance with clause 5.9.
3.4 Communication through the Platform
3.4.1 Communication between the Creator and a Brand relating to a Program, a brief, a Submission, feedback, revisions, Acceptance or remuneration shall take place through the Platform's messaging function.
3.4.2 Communications conducted outside the Platform are at the parties' own risk and may not be capable of being evidenced by the Platform record referred to in clause 3.5.
3.5 Authoritative record
3.5.1 The records generated and stored by the Platform — including Submission metadata, status history, Acceptance events, Deemed Acceptance triggers and their timestamps, Tracking Parameters, attribution events, Attributed Sales, GMV, Creator Ledger entries, payment instructions and in-platform messages — constitute the authoritative record of the matters they record, as between Rocket Juice and the Creator and, to the extent provided in the Brand Terms, as between the Creator and a Brand.
3.5.2 The Creator may challenge an entry in the authoritative record under clause 5.12 and Article 9. Clause 3.5.1 does not deprive the Creator of the right to adduce contrary evidence in any proceedings; it establishes the Platform record as prima facie proof of the recorded facts.
3.5.3 Rocket Juice shall retain the records referred to in clause 3.5.1 for at least [retention period — to be confirmed, e.g. 10 years for accounting records under Act No. 431/2002 Coll.] and shall make the records relevant to the Creator's own Submissions and remuneration available to the Creator on request.
3.6 Changes to and availability of the Services
3.6.1 Rocket Juice may modify, add to or discontinue features of the Platform. Where a change materially and adversely affects the Creator's ability to earn Creator Remuneration under Programs already joined, Rocket Juice shall give at least fifteen (15) days' prior notice in accordance with clause 10.1.
3.6.2 The Services are provided without any guarantee of uninterrupted availability. Rocket Juice will use reasonable endeavours to minimise planned downtime and to notify the Creator in advance where practicable.
3.6.3 The Platform depends on third-party services, including Meta, e-commerce platforms such as Shopify, and Besteron. Changes to, outages of, or restrictions imposed by those third parties may affect attribution, reporting or payment. Rocket Juice is not liable for the acts or omissions of those third parties, subject to clause 8.7.
3.7 Transparency of ranking and discovery
3.7.1 Where the Platform ranks or recommends Creators to Brands, or Programs to Creators, Rocket Juice shall make available a description of the main parameters determining that ranking and the reasons for their relative importance.
3.7.2 Rocket Juice shall disclose whether and how remuneration paid to Rocket Juice influences ranking.
ARTICLE 4 — CREATOR CONTENT, PROGRAM PARTICIPATION AND ACCEPTANCE
4.1 Joining a Program
4.1.1 The Creator joins a Program by accepting the Program Terms displayed in the Platform. The Platform records the Program Terms as at that moment, and those recorded Program Terms govern the Creator's entitlement in respect of Submissions made under that Program.
4.1.2 A Brand may amend a Program prospectively. An amendment does not apply to Submissions already Accepted, and does not apply to the Creator until the Creator accepts it in the Platform. Where the Creator does not accept an amendment, the Creator may continue under the recorded Program Terms in respect of Submissions already Accepted and may withdraw from the Program prospectively under clause 4.11.
4.1.3 Joining a Program does not oblige the Creator to produce any minimum quantity of content, and does not oblige the Brand to Accept any Submission, except where the Program Terms expressly provide otherwise (in particular under a Retainer Program).
4.2 Submissions
4.2.1 The Creator submits Creator Content by uploading it to the Platform and assigning it to a Program and, where required, to a product.
4.2.2 On upload, the Platform assigns a Unique Identifying Code to the Submission and may generate transcription, tagging and other derived metadata for the purpose of review, search, reporting and attribution.
4.2.3 The Creator shall deliver Creator Content in the format, aspect ratio, duration and technical specification stated in the Program brief, and shall comply with the Brand's creative brief to the extent it does not conflict with law or with these Creator Terms.
4.3 Creator warranties in respect of Creator Content
4.3.1 The Creator represents and warrants, in respect of each Submission, that:
(a) the Creator is the owner of, or holds all rights, consents and clearances necessary to grant the licences in Article 6 in respect of, the Creator Content and every element of it;
(b) the Creator holds a valid licence for all music, sound recordings, fonts, stock footage, stock images, software-generated assets and other third-party material incorporated in the Creator Content, covering paid advertising use, whitelisted and partnership advertising use, and modification, and that any such licence is not limited to organic social use;
(c) every identifiable natural person appearing or audible in the Creator Content, including the Creator, has given a documented consent to the use of their image, likeness, voice and other personality attributes for the purposes contemplated by Article 6, in accordance with Sections 11 to 16 of Act No. 40/1964 Coll., the Civil Code, or equivalent provisions of applicable law, and that no such person is under 18 years of age unless the Creator holds the documented consent of that person's legal representative;
(d) the Creator Content does not infringe any third-party intellectual property right, personality right, trade secret or right of privacy;
(e) the Creator Content is not defamatory, obscene, discriminatory, hateful, deceptive or otherwise unlawful, and does not contain unlawful comparative advertising;
(f) any claim made about a product in the Creator Content is truthful, capable of substantiation, and consistent with the materials supplied by the Brand, and the Creator Content complies with applicable advertising law, including Act No. 147/2001 Coll. on advertising and Directive 2005/29/EC on unfair commercial practices, and with sector-specific restrictions applicable to the advertised product (including food, food supplement, cosmetic, medical device, medicinal product, financial service, alcohol and gambling restrictions);
(g) the Creator Content contains the disclosure of the commercial nature of the communication required by applicable law and by the policies of the platform on which it is published;
(h) where the Creator Content contains materially synthetic or AI-generated depiction of a real person, event or voice, the Creator has disclosed that fact in the Platform and, where required, in the Creator Content itself; and
(i) the Creator Content is not subject to any exclusivity, non-compete or category-exclusivity obligation owed by the Creator to a third party that would be breached by the licences in Article 6.
4.3.2 The Creator shall retain the consents, releases and licences referred to in clause 4.3.1 for at least the duration of the licences granted under Article 6 plus 3 years, and shall produce copies to Rocket Juice or to the Brand on reasonable request.
4.3.3 The Creator shall disclose in the Platform, at the time of Submission, any restriction on the use of the Creator Content of which the Creator is aware, including any expiry of a music licence or any territorial limitation.
4.4 Status of Creator Content before Acceptance
4.4.1 Upon Submission and until Acceptance, the Brand receives from the Creator a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to view, stream, download for internal purposes and internally evaluate the Creator Content solely within the Platform and solely for the purpose of deciding whether to Accept it.
4.4.2 Before Acceptance, the Brand acquires no ownership of the Creator Content and no right to use the Creator Content externally. In particular, and without limitation, before Acceptance the Brand may not: publish the Creator Content or any part of it; use it in any advertisement, boosted post, whitelisted advertisement or partnership advertisement; place it on a website, landing page, product page or marketplace listing; include it in an e-mail, newsletter, SMS or push notification; distribute it to a third party, including an agency or media buyer; or export, extract or retain it outside the Platform other than for the internal evaluation permitted by clause 4.4.1.
4.4.3 Until Acceptance, the Creator may withdraw a Submission at any time, without giving reasons and without liability, by using the withdrawal function in the Platform. Withdrawal terminates the licence in clause 4.4.1 and the Brand shall immediately cease all use of, and delete all copies of, the withdrawn Creator Content, save for copies retained in the Platform as part of the authoritative record.
4.4.4 Withdrawal under clause 4.4.3 has no effect on a Submission in respect of which Acceptance has already occurred, including where Acceptance occurred by Deemed Acceptance before the withdrawal took effect.
4.5 Explicit Acceptance
4.5.1 Explicit Acceptance occurs when the Brand records acceptance of a Submission in the Platform, by using the "Accept" or "Approve" function or any functionally equivalent control, including in a bulk-review action.
4.5.2 The Platform records the identity of the accepting user, the timestamp and the Program Terms applicable at that moment.
4.6 Deemed Acceptance
4.6.1 Deemed Acceptance occurs when the Brand, or any person acting for or on behalf of the Brand, in fact uses the Creator Content, whether or not the Brand has used the Accept function. Use includes, without limitation:
(a) publishing or causing the publication of the Creator Content, or any part, frame, clip, edit or derivative of it, in any paid or organic advertisement or promoted post on Meta or any other platform, including as a whitelisted advertisement, partnership advertisement or branded-content advertisement;
(b) placing the Creator Content on a landing page, website, product detail page, marketplace listing, retail media placement or in-store display;
(c) including the Creator Content in an e-mail campaign, newsletter, SMS, push notification, messaging-app broadcast or affiliate asset pack;
(d) exporting, downloading, screen-recording, re-encoding or otherwise extracting the Creator Content from the Platform other than as permitted by clause 4.4.1, or transmitting it to any third party including an agency, media buyer, reseller, distributor or affiliate;
(e) uploading the Creator Content to an Ad Account, creative library, digital asset management system, content management system or product feed; or
(f) using the Creator Content, or a substantially similar recreation of it, as the basis for a further asset produced by or for the Brand.
4.6.2 Deemed Acceptance takes effect on the earliest date on which the use in clause 4.6.1 can be evidenced. Where the exact date cannot be established, Deemed Acceptance is taken to have occurred on the earliest date supported by the evidence available, and the Brand bears the burden of establishing a later date.
4.6.3 Deemed Acceptance produces the same legal effects as Explicit Acceptance, including the accrual of Creator Remuneration under Article 5, the running of the Remuneration Entitlement Period from the date determined under clause 4.6.2, and the grant of the licence under Article 6 on the terms applicable to the relevant Program.
4.6.4 Where the Brand has used the Creator Content in breach of clause 4.4.2, the use constitutes both Deemed Acceptance and a breach of the Brand Terms. Deemed Acceptance does not cure the breach, and the Creator's remedies for the breach, including a claim for damages and for unauthorised use of the Creator Content, are additional to the Creator Remuneration that accrues.
4.6.5 Rocket Juice may establish Deemed Acceptance by any reasonable means, including data received from Connected Ad Accounts, tracking and attribution data, advertising-library and ad-transparency data, content-matching and content-fingerprinting techniques, automated similarity detection, crawling of the Brand's public web properties, and information supplied by the Creator. The output of automated detection is treated as evidence, not as conclusive proof, and is subject to human review before Rocket Juice records a Deemed Acceptance event.
4.6.6 The Creator may report a suspected unauthorised use through marek@getrocketjuice.com or the reporting function in the Platform. Rocket Juice shall investigate within 10 Business Days, shall record its determination in the Platform, and shall make the supporting evidence available to the Creator and to the Brand.
4.7 Brand obligations that support Deemed Acceptance
4.7.1 The Brand Terms require each Brand to:
(a) connect to the Platform all Ad Accounts that the Brand or any person acting for it uses, directly or indirectly, to publish Creator Content, and to keep that connection active;
(b) publish Creator Content exclusively through Connected Ad Accounts;
(c) publish Creator Content exclusively using the tracked links and Tracking Parameters generated by the Platform, and to preserve the Unique Identifying Code; and
(d) refrain from removing, altering, masking, truncating, stripping or otherwise defeating any Tracking Parameter or Unique Identifying Code.
4.7.2 Under the Brand Terms, a breach of clause 4.7.1 constitutes both a breach of the Brand Terms and Deemed Acceptance of the Creator Content concerned, and the Brand bears the burden of proving the volume and value of Attributed Sales where the Brand's own breach has made accurate attribution impossible. Where accurate attribution has been made impossible by the Brand's breach, GMV may be established by reasonable estimate on the basis of comparable Submissions, comparable periods and the Brand's own sales and advertising data, as provided in the Brand Terms.
4.7.3 The obligations in clause 4.7.1 are owed by the Brand to Rocket Juice and are stipulated also for the benefit of the Creator in accordance with Section 50 of Act No. 40/1964 Coll., the Civil Code. Rocket Juice shall, on the Creator's request, confirm the status of a Brand's compliance in relation to the Creator's own Submissions and shall provide the Creator with the records necessary to pursue a claim.
4.7.4 Clause 4.7.3 does not make Rocket Juice liable for a Brand's breach and does not oblige Rocket Juice to bring or fund proceedings against a Brand.
4.8 Rejection and revision
4.8.1 A Brand may reject a Submission or request a revision. Rejection and requests for revision are recorded in the Platform with the reasons given by the Brand.
4.8.2 A rejected Submission generates no Creator Remuneration under a Commission Program or a Flat Fee Program. Under a Retainer Program, the consequences of rejection are governed by clause 5.3.4.
4.8.3 Rejection terminates the licence in clause 4.4.1 and requires the Brand to cease all use of, and delete all copies of, the Creator Content, subject to clause 4.6 where use has already occurred.
4.8.4 Following rejection, the Creator is free to offer the Creator Content to any other Brand, subject to any exclusivity expressly agreed in the Program Terms and to clause 4.10.5.
4.9 Tracking Parameters and integrity of measurement
4.9.1 The Creator shall use only the tracked links, coupon codes and Tracking Parameters generated by the Platform when the Creator publishes or shares Creator Content on the Creator's own channels within a Program.
4.9.2 The Creator shall not remove, alter, mask, shorten in a manner that defeats tracking, or otherwise interfere with any Tracking Parameter or Unique Identifying Code, and shall not substitute a third-party affiliate or referral link for a Platform-generated link in respect of the same Creator Content.
4.9.3 The Creator shall not generate, procure or encourage Attributed Sales that do not reflect genuine end-customer demand, including by placing or arranging orders that are intended to be returned, by using the Creator's own coupon codes for the Creator's own purchases beyond any allowance stated in the Program Terms, by cookie stuffing, by incentivised clicking, or by automated traffic.
4.9.4 Breach of this clause 4.9 entitles Rocket Juice to reverse the affected accruals in the Creator Ledger, to suspend the Account under clause 2.6, and, where the Creator has been paid, to record a negative adjustment recoverable under clause 5.9.4.
4.10 Effect of Acceptance
4.10.1 Upon Acceptance:
(a) a direct commercial relationship arises between the Creator and the Brand in respect of the Accepted Submission, on the recorded Program Terms;
(b) the Creator becomes entitled to be remunerated out of what the Accepted Submission earns, or to the fixed or pro-rata amount applicable to the Program type, in each case as set out in Article 5;
(c) the licence in Article 6 applicable to the relevant Program type is granted; and
(d) the Remuneration Entitlement Period begins to run.
4.10.2 Acceptance is irrevocable. A Brand may not withdraw Acceptance, and may not avoid the consequences of Acceptance by ceasing to use the Creator Content, by deleting the advertisement, by disconnecting an Ad Account or by deleting the Submission from the Platform.
4.10.3 A Brand's decision to stop using an Accepted Submission does not extinguish the Creator's entitlement to Creator Remuneration in respect of Attributed Sales already generated, nor any fixed or pro-rata amount already accrued.
4.10.4 Acceptance does not transfer ownership of the Creator Content. Article 6 applies.
4.10.5 Unless the Program Terms expressly provide for exclusivity and state its scope, duration and consideration, Acceptance does not restrict the Creator from creating and licensing other content, including for competing Brands. Where the Program Terms do provide for exclusivity, that exclusivity is limited to the Creator Content actually Accepted and to the scope expressly stated.
4.11 Withdrawal by the Creator from an ongoing relationship
4.11.1 The Creator may at any time decide to discontinue the Creator's collaboration with a Brand, by serving a Withdrawal Notice through the Platform. No reasons are required.
4.11.2 A Withdrawal Notice takes effect as follows:
(a) prospectively, in that the Creator ceases to be a participant in the Program and is not required to produce further Creator Content, with immediate effect (subject to clause 4.11.5 for a Retainer Program); and
(b) in respect of Accepted Submissions under a Commission Program, the Brand shall cease all use of the Creator Content within 5 Business Days of the Withdrawal Notice, being a wind-down period intended to allow the orderly deactivation of live advertisements, and shall thereafter not publish, display, distribute or otherwise use the Creator Content in any form.
4.11.3 Where the Brand ceases use in accordance with clause 4.11.2(b), the Creator remains entitled to Creator Remuneration in respect of all Attributed Sales occurring up to and including the date on which use actually ceases, and the accrual of further Creator Remuneration ends on that date. Failure to cease use within the wind-down period is a breach and constitutes continuing use for which Creator Remuneration continues to accrue in addition to any other remedy.
4.11.4 A Withdrawal Notice does not revoke a licence granted under a Flat Fee Program in respect of a Submission for which the Creator Remuneration has been paid in full, because that licence is perpetual and irrevocable in accordance with clause 6.3. In respect of a Flat Fee Submission for which the Creator Remuneration has not been paid in full, clause 6.2.4 applies.
4.11.5 Under a Retainer Program, a Withdrawal Notice takes effect at the end of the then-current retainer period unless the Brand agrees otherwise or the Brand is in breach. The Creator remains entitled to the pro-rata amounts accrued under clause 5.3 in respect of Submissions Accepted before the Withdrawal Notice takes effect.
4.11.6 Withdrawal under this clause 4.11 is without prejudice to the Creator's right to terminate for the Brand's breach with immediate effect, in which case clause 6.2.4 applies.
4.12 Non-circumvention
4.12.1 For the duration of the Creator's Account and for twelve (12) months after the later of (a) the closure of the Account and (b) the date on which the Creator last participated in a Program of the relevant Brand, the Creator shall not, in respect of a Brand introduced to the Creator through the Platform:
(a) transact with that Brand outside the Platform in respect of performance-based, retainer or flat-fee remuneration for user-generated advertising content of the type facilitated by the Platform;
(b) accept or solicit payment from that Brand outside the Payment Gateway for Creator Content that was submitted, Accepted or produced under a Program; or
(c) agree with that Brand to remove, disable or bypass the Tracking Parameters, the attribution measurement or the Platform record in respect of Creator Content that was submitted or Accepted under a Program.
4.12.2 Clause 4.12.1 does not apply where:
(a) the Creator had a documented commercial relationship with the Brand before the introduction through the Platform, and the later engagement falls within that pre-existing relationship;
(b) the Brand independently approaches the Creator in relation to a service that is not of the type facilitated by the Platform, such as event appearances, photography for packaging, employment, brand ambassadorship not involving Platform-attributed advertising, or licensing of pre-existing content not produced under a Program;
(c) Rocket Juice has consented in writing; or
(d) Rocket Juice has terminated the Creator's Account other than for the Creator's breach, or has ceased to provide the Services.
4.12.3 Under the Brand Terms, a corresponding obligation applies to the Brand, which shall not approach the Creator directly for the purpose of contracting outside the Platform, and shall not induce the Creator to breach clause 4.12.1. A Brand's breach of that obligation does not of itself place the Creator in breach of clause 4.12.1, provided the Creator does not accept the circumvention and notifies Rocket Juice without undue delay.
4.12.4 Clause 4.12.1 restricts the channel through which the Creator transacts with a specific Brand introduced through the Platform. It does not restrict the Creator from working for any Brand not introduced through the Platform, from using any other platform, from working for competitors of any Brand, or from carrying on any other business activity.
4.12.5 Breach of clause 4.12.1 entitles Rocket Juice to the Platform Commission that would have been payable had the transaction been conducted through the Platform, as a minimum measure of loss, together with any further damages proved.
ARTICLE 5 — COMPENSATION
5.1 Governing principle
5.1.1 The core of the model is this: where the Creator produces Creator Content, submits it to a Brand and the Brand Accepts it, the Creator is remunerated out of what that content earns, on the terms of the Program to which the Creator signed up.
5.1.2 Three remuneration models are supported. The applicable model, rate, amount and any cap are stated in the Program Terms recorded when the Creator joins the Program.
5.1.3 In every model, the Creator Remuneration is owed by the Brand to the Creator. Rocket Juice is not the debtor and does not guarantee payment. Article 5.6 sets out how payment is facilitated.
5.2 Commission Program (performance-based)
5.2.1 Under a Commission Program, the Creator Remuneration in respect of an Accepted Submission equals the Creator commission rate stated in the Program Terms, applied to the GMV of Attributed Sales generated by that Accepted Submission.
5.2.2 Attribution is determined by the Attribution Rules. GMV is calculated in accordance with clause 1.1.18, that is, net of VAT and adjusted under clause 5.9.
5.2.3 Illustration. Where the Program Terms state a Creator commission rate of 10 %, and the Accepted Submission generates Attributed Sales with a GMV of EUR 100,000 net of VAT, the Creator Remuneration is EUR 10,000. The Platform Commission of Rocket Juice in respect of the same Attributed Sales is EUR 1,500 (1.5 % of GMV) and is payable by the Brand in addition, as set out in clause 5.5. The Brand's advertising expenditure with Meta is paid by the Brand directly to Meta, does not pass through the Platform or the Payment Gateway, and is not deducted from GMV or from the Creator Remuneration.
5.2.4 Remuneration Entitlement Period. The Creator's entitlement under a Commission Program accrues in respect of Attributed Sales occurring during the period of twelve (12) months from the date of Acceptance of the Submission. Attributed Sales occurring after the expiry of that period do not accrue Creator Remuneration unless the Program Terms provide for a longer period or the parties agree an extension in the Platform.
5.2.5 Expiry of the Remuneration Entitlement Period does not by itself entitle the Brand to continue using the Creator Content. Continued use after expiry requires either (a) an extension or renewal agreed in the Platform, or (b) a separate licence agreed with the Creator. Use without such agreement is unauthorised use and, in addition to any other remedy, constitutes Deemed Acceptance of a further twelve-month period on the same Program Terms.
5.2.6 Where the Program Terms specify a cap on earnings per Submission, per period or in aggregate, the cap applies as stated and is displayed in the Creator Ledger.
5.3 Retainer Program
5.3.1 Under a Retainer Program, the Brand commits a fixed monetary amount for a defined number of Submissions over a defined period, as stated in the Program Terms.
5.3.2 Pro-rata accrual. The Creator Remuneration accrues to the Creator pro rata for each Accepted Submission, calculated as the retainer amount divided by the committed number of Submissions.
5.3.3 Illustration. Where a Brand commits EUR 1,000 for 30 videos in a calendar month, each Accepted Submission accrues Creator Remuneration of EUR 33.33 (EUR 1,000 ÷ 30). The Platform Commission of Rocket Juice is EUR 30 (3 % of the retainer value of EUR 1,000) and is payable by the Brand in addition, as set out in clause 5.5.
5.3.4 Where a Submission is rejected, no pro-rata amount accrues in respect of that Submission, and the Submission does not count towards the committed number. Where the Program Terms provide for a revision process, a Submission Accepted after revision accrues the pro-rata amount in the period in which Acceptance occurs.
5.3.5 Where the Creator delivers and the Brand Accepts fewer Submissions than the committed number in a period, the Creator accrues only the pro-rata amounts for the Submissions actually Accepted. Where the Creator delivers the committed number but the Brand fails to review them within 5 Business Days, the Submissions are treated in accordance with the review-deadline mechanism stated in the Program Terms, and, failing such a mechanism, in accordance with clause 5.3.6.
5.3.6 Where the Brand fails to Accept, reject or request revision of a Submission under a Retainer Program within 10 Business Days of Submission, and the Submission complies with the brief, the pro-rata amount accrues to the Creator. This clause does not create Deemed Acceptance and does not grant the Brand any licence; a licence arises only upon Acceptance under Article 4.
5.3.7 Where the Program Terms combine a retainer with a performance element, the two accrue independently and clause 5.2 applies to the performance element.
5.4 Flat Fee Program
5.4.1 Under a Flat Fee Program, the Creator Remuneration in respect of an Accepted Submission is the fixed amount per Submission stated in the Program Terms, irrespective of the GMV subsequently generated.
5.4.2 Illustration. Where the Program Terms state a flat fee of EUR 150 per video, the Creator Remuneration for each Accepted Submission is EUR 150. The Platform Commission of Rocket Juice is EUR 15 (10 % of the Creator Remuneration) and is payable by the Brand in addition, as set out in clause 5.5.
5.4.3 The licence granted in respect of a Flat Fee Submission becomes perpetual and irrevocable upon payment of the Creator Remuneration in full, in accordance with clause 6.3.
5.5 Platform Commission (fees of Rocket Juice)
5.5.1 The Platform Commission is the only consideration Rocket Juice receives for the Services. It is payable by the Brand under the Brand Terms. The Platform Commission is set out for transparency, so that the Creator understands the economics of the Platform and can verify that the amounts routed through the Payment Gateway are correctly allocated.
5.5.2 The Platform Commission is:
| Program type | Platform Commission | Calculation base |
|---|---|---|
| Commission Program | 1.5 % | GMV of Attributed Sales, net of VAT |
| Retainer Program | 3 % | value of the retainer committed by the Brand (that is, the Creator Remuneration pool), not GMV |
| Flat Fee Program | 10 % | Creator Remuneration (the flat fee payable to the Creator), not GMV |
5.5.3 The distinction in the calculation base is material: the rate of 1.5 % is applied to GMV, whereas the rates of 3 % and 10 % are applied to the Creator Remuneration and not to GMV.
5.5.4 The Platform Commission does not stack. Only one Platform Commission applies to any given Accepted Submission, determined by the Program type under which that Submission was Accepted. Where a Program combines models, the Platform Commission is applied separately to each component in accordance with clause 5.5.2, and no component is charged twice.
5.5.5 The Platform Commission is charged in addition to, and is not deducted from, the Creator Remuneration. The Creator receives the full Creator Remuneration calculated under clauses 5.2 to 5.4, without deduction of any Rocket Juice fee. Charges levied by Besteron, by the Creator's own bank or payment provider, and any currency-conversion cost applied outside the Payment Gateway, are governed by clause 5.7.6.
5.5.6 Value added tax is charged in addition to the Platform Commission at the applicable rate, being 23 % where Slovak VAT applies. Where the Brand is a taxable person established in another Member State of the European Union and has provided a valid VAT identification number, the Platform Commission is invoiced without Slovak VAT under the reverse-charge mechanism. This clause concerns the invoice issued by Rocket Juice to the Brand and does not affect the Creator's own tax position, which is governed by clause 5.8.
5.5.7 Rocket Juice may change the Platform Commission prospectively on at least fifteen (15) days' notice in accordance with clause 10.1. A change does not affect Submissions already Accepted.
5.6 Rocket Juice as Payment Facilitator
5.6.1 Rocket Juice acts as a Payment Facilitator. Rocket Juice is not a party to the payment obligation, is not a money remitter in respect of the Creator Remuneration, is not the Creator's paying agent, and does not act as an intermediary that acquires and on-pays the Creator's money.
5.6.2 The mechanics are as follows:
(a) the Brand pays its advertising expenditure directly to Meta or to the relevant advertising platform; those funds never reach Rocket Juice, the Platform or the Payment Gateway;
(b) the Platform calculates, from the authoritative record, the Creator Remuneration due to each Creator and the Platform Commission due to Rocket Juice;
(c) the Brand funds a settlement through the Payment Gateway operated by Besteron in an amount equal to the aggregate Creator Remuneration plus the Platform Commission plus applicable VAT on the Platform Commission;
(d) Besteron allocates and pays the Creator Remuneration to the Creator and the Platform Commission to Rocket Juice; and
(e) only the Platform Commission constitutes revenue of Rocket Juice. The Creator Remuneration is a pass-through amount that at no time constitutes revenue, turnover, a receivable or property of Rocket Juice, and is not available to Rocket Juice's creditors.
5.6.3 Illustration. On Attributed Sales with a GMV of EUR 100,000 under a Commission Program with a Creator commission rate of 10 % and a Platform Commission of 1.5 %, the amount routed through the Payment Gateway is EUR 11,500 plus VAT on the Platform Commission. Of that amount, EUR 10,000 is allocated to the Creator and EUR 1,500 to Rocket Juice. GMV of EUR 100,000 is a measurement of sales in the Brand's store; it is not an amount that flows through the Platform.
5.6.4 Rocket Juice does not hold client funds, does not operate a payment account for the Creator, and does not issue electronic money. The Creator Ledger is an accounting and reporting record of amounts accrued and paid. A balance shown in the Creator Ledger is not a deposit with Rocket Juice and does not represent funds held by Rocket Juice on the Creator's behalf.
5.6.5 Where a Brand fails to fund a settlement, Rocket Juice has no obligation to pay the Creator Remuneration from its own resources, and does not do so.
5.7 Accrual, payment cycle and the Creator Ledger
5.7.1 Creator Remuneration accrues in the Creator Ledger as it arises, in real time or as close to real time as the underlying data permits, and is shown as pending until the applicable verification period has elapsed.
5.7.2 The verification period is 14 days from the date of the Attributed Sale, or such other period stated in the Program Terms, and exists to allow refunds, returns, cancellations and chargebacks to be reflected under clause 5.9.
5.7.3 After the verification period, the amount becomes available and is included in the next settlement, subject to the payout trigger stated in the Program Terms (which may be weekly, monthly or another cycle) and to any minimum payout threshold of [minimum payout amount — to be confirmed].
5.7.4 Rocket Juice shall issue payment instructions to Besteron within 3 Business Days of the applicable payout trigger, provided the Brand has funded the settlement.
5.7.5 Amounts under a Flat Fee Program or Retainer Program accrue on Acceptance (or, for a Retainer Program, also under clause 5.3.6) and are settled in the next cycle without a verification period, unless the Program Terms provide otherwise.
5.7.6 Fees charged by Besteron for the execution of the payment, and any fee charged by the Creator's own bank or payment provider, are borne by [allocation of payment-gateway and payout fees — to be confirmed: Brand / Creator / Rocket Juice]. Where a payout is made in a currency other than euro, the conversion is performed by Besteron at its applicable rate and any conversion cost is borne by the Creator unless stated otherwise in the Program Terms.
5.7.7 The Creator Ledger shows, for each accrual, the Submission, the Program, the Program Terms applied, the Attributed Sales and GMV relied on, the calculation, the status, and the payment reference.
5.8 Invoicing, VAT and the Creator's own taxes
5.8.1 The Creator supplies its services and licences to the Brand. The Creator is responsible for issuing to the Brand any invoice or other accounting document required by the law applicable to the Creator, and for stating VAT correctly.
5.8.2 Where the Platform generates a document recording the Creator Remuneration, that document is generated as a self-billing or facilitation document on the Creator's behalf and with the Creator's authorisation, and does not make Rocket Juice the supplier or the recipient of the Creator's supply. The Creator authorises Rocket Juice to generate such documents and to make them available to the Brand, and undertakes to notify Rocket Juice without undue delay of any document the Creator disputes. [Self-billing arrangement — to be confirmed, including the acceptance procedure required under Article 224 of Council Directive 2006/112/EC and Section 71(2) of Act No. 222/2004 Coll. on value added tax.]
5.8.3 All taxes, levies, social-security contributions and health-insurance contributions arising from the Creator Remuneration are borne and settled by the Creator. Rocket Juice does not withhold tax, does not act as the Creator's tax agent, and makes no representation as to the Creator's tax treatment.
5.8.4 Amounts stated in the Program Terms are stated exclusive of VAT unless expressly stated otherwise. Where the Creator is registered for VAT and Slovak or other VAT is chargeable on the Creator's supply to the Brand, that VAT is payable in addition by the Brand, and the Creator shall state it on the Creator's invoice.
5.8.5 The Creator shall provide, and keep current, the Creator's tax residence, VAT status and VAT identification number in the Account, and shall provide any certificate, self-declaration or other information that Rocket Juice or Besteron is required to collect under applicable tax, reporting or anti-money-laundering law.
5.8.6 Rocket Juice may be required to report information about the Creator and the Creator Remuneration to tax authorities under applicable law implementing Council Directive (EU) 2021/514 (DAC7) or an equivalent regime. The Creator shall provide the information required for that purpose, and Rocket Juice may suspend payouts where the Creator fails to do so and Rocket Juice is legally required to withhold. [Applicability of DAC7 to the Platform — to be confirmed.]
5.9 Adjustments, refunds and clawback
5.9.1 Where an Attributed Sale is refunded, returned, cancelled, charged back or found to be fraudulent, the corresponding Creator Remuneration is reversed. Reversal is applied against pending amounts first.
5.9.2 Where the amount has already been paid, the reversal is recorded as a negative adjustment in the Creator Ledger and is set off against future accruals.
5.9.3 Rocket Juice shall record the reason for each adjustment and make it visible in the Creator Ledger.
5.9.4 Where a negative adjustment cannot be recovered by set-off within 90 days, the Brand may require repayment from the Creator, and Rocket Juice may require repayment of any Platform Commission consequences of the reversal, in each case only where the adjustment arises from a refund, chargeback, cancellation, fraud, attribution manipulation or a breach by the Creator of clause 4.9.
5.9.5 Where a correction arises from an error in the Platform's own calculation or attribution, Rocket Juice shall correct the Creator Ledger, shall notify the Creator with an explanation, and shall not seek recovery from the Creator of an overpayment caused solely by Rocket Juice's error except to the extent the Creator has not acted in good faith.
5.10 Non-payment by a Brand
5.10.1 Where a Brand fails to fund a settlement or otherwise fails to pay Creator Remuneration when due, Rocket Juice shall: (a) notify the Creator; (b) issue a payment demand to the Brand and allow a cure period of 10 Business Days; (c) make the authoritative record relating to the Creator's claim available to the Creator; and (d) where the failure persists, suspend the Brand's access to the Services and record the suspension.
5.10.2 Where the Brand fails to cure within the cure period, and the Submission was Accepted under a Commission Program or is a Flat Fee Submission not yet paid in full, the licence granted under Article 6 terminates automatically in accordance with clause 6.2.4, and the Brand must cease all use of the Creator Content. Continued use after termination of the licence is unauthorised use and the Creator's remedies under Article 6 and applicable copyright law apply in addition to the claim for the unpaid Creator Remuneration.
5.10.3 Rocket Juice does not guarantee, insure, factor or assume the Creator's claim against the Brand, and has no obligation to bring proceedings on the Creator's behalf. Rocket Juice may, at its discretion, pursue its own claim for unpaid Platform Commission.
5.11 No guaranteed earnings
5.11.1 Rocket Juice makes no representation, warranty or forecast as to the amount the Creator will earn. Under a Commission Program, earnings depend on Attributed Sales, which depend on factors outside Rocket Juice's control, including the Brand's advertising expenditure, pricing, stock availability, landing-page performance, seasonality, platform algorithms and consumer demand.
5.11.2 Illustrations, dashboards, projections, leaderboards and historical figures shown in the Platform or in Rocket Juice's marketing materials are not a promise of future earnings.
5.11.3 Nothing in these Creator Terms or in the Program Terms creates an employment relationship, a dependent-work relationship, an obligation on any Brand to provide work, or an obligation on the Creator to be available.
5.12 Disputes about amounts
5.12.1 The Creator may dispute an entry in the Creator Ledger, an attribution determination, an Acceptance or Deemed Acceptance determination, or an adjustment, by submitting a claim through the Platform or to marek@getrocketjuice.com within 60 days of the entry appearing in the Creator Ledger.
5.12.2 Rocket Juice shall acknowledge the claim within 5 Business Days and shall provide a reasoned determination, together with the underlying data relied on, within 20 Business Days.
5.12.3 Where the dispute concerns the substance of the Brand's obligation rather than the operation of the Platform, Rocket Juice's determination binds Rocket Juice's own records but does not determine the dispute between the Creator and the Brand.
5.12.4 Clause 5.12 does not limit the Creator's rights under Article 9.
ARTICLE 6 — INTELLECTUAL PROPERTY RIGHTS
6.1 The Creator retains ownership
6.1.1 The Creator retains ownership of, and all intellectual property rights in, the Creator Content. Nothing in these Creator Terms, in any Program Terms, or in Acceptance transfers ownership of the Creator Content, the raw footage, the underlying script or the Creator's voice, likeness or performance to a Brand or to Rocket Juice.
6.1.2 The Brand and Rocket Juice acquire only the licences expressly granted in this Article 6.
6.1.3 Rights in the Creator Content are licensed, not assigned. Any assignment of economic rights, or any grant of an exclusive licence, requires a separate written agreement between the Creator and the Brand.
6.2 Licence to the Brand — Commission Program
6.2.1 Upon Acceptance of a Submission under a Commission Program, the Creator grants the Brand a non-exclusive, worldwide, royalty-bearing, non-transferable licence, terminable in accordance with clauses 4.11 and 6.2.4, to use the Creator Content for the advertising and promotion of the products specified in the Program, within the scope set out in clause 6.4.
6.2.2 The licence under a Commission Program is conditional upon the Brand's continuing performance of its payment obligations in respect of the Creator Content, including the timely payment of Creator Remuneration as it accrues.
6.2.3 The licence is granted for the Remuneration Entitlement Period. Clause 5.2.5 governs use after expiry.
6.2.4 Automatic termination for non-payment. Where the Brand fails to pay Creator Remuneration when due and fails to cure within 10 Business Days of written notice (which may be given by Rocket Juice under clause 5.10.1 or by the Creator through the Platform), the licence granted under clause 6.2.1 terminates automatically without further notice. Upon termination, the Brand shall immediately cease all use of the Creator Content, deactivate all advertisements containing it, and delete all copies except those it is required to retain by law. Termination does not affect the Creator's accrued claims.
6.2.5 Termination of the licence under clause 6.2.4 or cessation of use under clause 4.11.2(b) does not affect the Creator's entitlement to Creator Remuneration accrued up to the effective date.
6.3 Licence to the Brand — Flat Fee Program and Retainer Program
6.3.1 Upon Acceptance of a Submission under a Flat Fee Program or a Retainer Program, the Creator grants the Brand a non-exclusive, worldwide licence within the scope set out in clause 6.4.
6.3.2 That licence becomes perpetual and irrevocable upon payment in full of the Creator Remuneration for that Submission, including any pro-rata amount under clause 5.3 and any applicable VAT.
6.3.3 Until payment in full, the licence is conditional and terminable in accordance with clause 6.2.4, which applies mutatis mutandis.
6.3.4 "Perpetual and irrevocable" means that the Creator may not subsequently withdraw the licence, including by a Withdrawal Notice under clause 4.11, in respect of a Submission paid in full. It does not extend the scope of the licence beyond clause 6.4, does not transfer ownership, does not make the licence exclusive, and does not entitle the Brand to sub-licence except as permitted by clause 6.4.4.
6.3.5 Where the Program Terms combine a flat fee or retainer with a performance element, the licence is perpetual and irrevocable in accordance with clause 6.3.2 upon full payment of the fixed component, and clause 6.2.2 does not apply to that Submission. The Creator's entitlement to the performance component continues to accrue under clause 5.2 and remains enforceable as a debt.
6.4 Scope of the licence to the Brand
6.4.1 Subject to any narrower scope stated in the Program Terms, the licence granted under clause 6.2 or 6.3 permits the Brand to:
(a) reproduce, host, store, transmit and publicly communicate the Creator Content;
(b) use the Creator Content in paid advertising on Meta and on the other advertising platforms stated in the Program, including as a whitelisted advertisement, partnership advertisement or branded-content advertisement published from the Creator's own account where the Creator has separately granted the necessary permissions in accordance with clause 6.4.5;
(c) use the Creator Content on the Brand's own websites, landing pages, product pages, e-mail and owned social channels;
(d) edit, cut, re-order, subtitle, dub, add graphics, music and captions, adapt to different aspect ratios and durations, and combine the Creator Content with other material, provided that no edit distorts the meaning of the Creator's statements, creates a claim the Creator did not make, or is prejudicial to the Creator's honour or reputation; and
(e) use the Creator's name, handle and, where stated in the Program Terms, the Creator's likeness and voice, solely as embodied in or reasonably necessary for the use of the Creator Content.
6.4.2 The licence does not permit the Brand to: (a) register or claim any intellectual property right in the Creator Content; (b) use the Creator Content on physical packaging, in out-of-home advertising, in television advertising or in cinema advertising, unless expressly stated in the Program Terms; (c) use the Creator Content to train, fine-tune or develop a generative artificial-intelligence model, or to create a synthetic voice or likeness clone of the Creator, unless expressly and separately agreed in writing with the Creator; (d) use the Creator Content in connection with products other than those specified in the Program; or (e) use the Creator Content in a manner that suggests an endorsement the Creator has not given.
6.4.3 The licence is limited to the media, territory and term stated in the Program Terms. Where the Program Terms are silent, the media are those in clause 6.4.1, the territory is worldwide and the term is as stated in clause 6.2.3 or 6.3.2.
6.4.4 The Brand may permit its agency, media buyer and service providers to use the Creator Content strictly for the purpose of exercising the Brand's own licence and under the Brand's responsibility. The Brand may not otherwise sub-licence, sell, transfer or make the Creator Content available to a third party, including a marketplace, distributor, retailer or content library.
6.4.5 Publication as a whitelisted, partnership or branded-content advertisement from the Creator's own social account requires the Creator to grant the relevant permissions in the applicable third-party platform. The Creator may grant those permissions for a defined period and may revoke them in accordance with the third-party platform's functionality, subject to clauses 6.3.4 and 6.4.6.
6.4.6 Where the Creator revokes a third-party platform permission in respect of a Submission for which the licence is perpetual and irrevocable under clause 6.3.2, the Creator shall notify the Brand through the Platform and shall grant the Brand a reasonable period to transition the advertisement to the Brand's own account. Revocation for the purpose of frustrating a paid-up licence is a breach of these Creator Terms.
6.5 Personality rights, likeness and voice
6.5.1 To the extent that the use of the Creator Content involves the Creator's image, likeness, voice, name or other personality attributes, the Creator consents to that use for the purposes and within the scope of the licence granted under this Article 6, in accordance with Sections 11 to 16 of Act No. 40/1964 Coll., the Civil Code.
6.5.2 The consent in clause 6.5.1 is limited to the scope of the licence, is not a waiver of the Creator's personality rights, and does not extend to any use in clause 6.4.2.
6.5.3 Where the Creator withdraws consent for a compelling reason relating to the protection of personality, the Creator shall notify Rocket Juice and the Brand through the Platform, stating the reason. The Brand shall cease the affected use within 5 Business Days. Clause 6.5.3 may not be used to circumvent clause 6.3.4. [Interaction between the irrevocability of a paid-up licence and the non-waivable nature of personality-rights protection — to be confirmed.]
6.6 Moral rights
6.6.1 The Creator's moral rights under Section 18 et seq. of Act No. 185/2015 Coll., the Copyright Act, are not transferable and are not waived. The Creator agrees not to exercise them in a manner inconsistent with the licence granted under this Article 6, and in particular consents to the modifications permitted by clause 6.4.1(d) and to attribution being made in the manner customary for the advertising format used.
6.7 Licence to Rocket Juice
6.7.1 The Creator grants Rocket Juice a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit, transcode, transcribe, index, analyse and display the Creator Content to the extent necessary to operate the Platform and provide the Services, including for the purposes of review workflows, automated transcription, content tagging, similarity and content-matching detection under clause 4.6.5, attribution, reporting, dispute resolution, record-keeping and security.
6.7.2 The licence in clause 6.7.1 subsists for as long as Rocket Juice is required to retain the Creator Content for the purposes stated, including for the retention period in clause 3.5.3.
6.7.3 Rocket Juice may use the Creator Content, the Creator's name and the Creator's handle in Rocket Juice's own marketing, case studies, showreels and sales materials only with the Creator's separate prior consent, which the Creator may give or withhold in the Account and may withdraw at any time with prospective effect.
6.7.4 Rocket Juice shall not use the Creator Content to train, fine-tune or develop a generative artificial-intelligence model, and shall not create a synthetic voice or likeness clone of the Creator, without the Creator's separate prior written consent. Rocket Juice may use aggregated and anonymised metadata derived from Submissions and performance data to operate, secure, measure and improve the Platform, including its classification and detection models, provided the output does not reproduce the Creator Content and does not identify the Creator.
6.8 Creator's portfolio and own use
6.8.1 The Creator retains the right to use the Creator Content, including in the Creator's portfolio, showreel, website, pitch materials and organic social posts, for the purpose of demonstrating the Creator's own work and promoting the Creator's services.
6.8.2 In exercising that right, the Creator shall not: (a) use the Brand's trade marks other than as embodied in the Creator Content or as necessary to identify the Brand as the client; (b) suggest an ongoing relationship with the Brand that has ended; (c) disclose the Brand's confidential information, including performance data, pricing, briefs marked confidential, or Attributed Sales figures, except in aggregate and anonymised form; or (d) publish Creator Content that was never Accepted where the Program Terms expressly provide for confidentiality of unaccepted material.
6.8.3 Where the Program Terms provide for an embargo or an exclusivity period, the Creator's portfolio right takes effect on expiry of that period.
6.8.4 The right in clause 6.8.1 survives termination of these Creator Terms.
6.9 Brand materials
6.9.1 Where a Brand supplies the Creator with products, samples, trade marks, logos, brand guidelines, product imagery, scripts or other materials, the Brand grants the Creator a limited, non-exclusive, non-transferable, revocable licence to use them solely for the purpose of producing Creator Content for that Brand's Program.
6.9.2 The Creator acquires no rights in the Brand's materials and shall cease using them on withdrawal from the Program or on the Brand's request, subject to the Creator's portfolio right in clause 6.8.
6.9.3 Products or samples supplied for the purpose of producing Creator Content are supplied on the terms stated in the Platform, including as to whether they must be returned. Where the Program Terms are silent, samples need not be returned, and the Creator is responsible for any tax consequence of receiving them.
6.10 Infringement claims and takedown
6.10.1 Where Rocket Juice receives a credible notice that Creator Content infringes a third-party right, Rocket Juice may disable access to the Creator Content in the Platform and shall notify the Creator with a statement of reasons and information on how to contest the decision.
6.10.2 The Creator may submit a counter-notice, which Rocket Juice shall consider without undue delay. Where the notice is unfounded, Rocket Juice shall restore access.
6.10.3 Disabling access under clause 6.10.1 does not of itself extinguish Creator Remuneration already accrued.
6.10.4 Repeated substantiated infringement notices are grounds for termination under clause 2.6.
ARTICLE 7 — DATA PROTECTION AND SECURITY
7.1 Roles of the parties
7.1.1 In respect of the personal data of the Creator that Rocket Juice processes to operate the Platform — including registration data, business identification data, payment identifiers, Submission metadata, communications, performance data and Creator Ledger entries — Rocket Juice acts as controller within the meaning of Article 4(7) of Regulation (EU) 2016/679 ("GDPR").
7.1.2 Where a Brand processes the Creator's personal data for the Brand's own purposes, including for creator selection, campaign management or its own reporting, the Brand acts as a separate and independent controller, and the Brand's own privacy notice applies to that processing. Rocket Juice and the Brand are not joint controllers in respect of that processing unless expressly stated in the Rocket Juice privacy documentation.
7.1.3 In respect of personal data of third persons contained in Creator Content, including persons appearing in a video, the Creator acts as controller and is responsible for the lawfulness of the collection and for the consents and releases required by clause 4.3.1(c).
7.1.4 Where Rocket Juice processes personal data on behalf of a Brand as a processor, the terms of the applicable data processing agreement between Rocket Juice and the Brand apply. [Confirmation of the GDPR role mapping across the three-sided relationship — to be confirmed.]
7.2 Purposes, legal bases and information
7.2.1 Rocket Juice processes the Creator's personal data for the purposes of: performing this agreement (Article 6(1)(b) GDPR); complying with legal obligations, including accounting, tax, reporting and anti-money-laundering obligations (Article 6(1)(c) GDPR); pursuing legitimate interests in platform security, fraud prevention, detection of unauthorised use under clause 4.6.5, dispute resolution, and the improvement of the Services (Article 6(1)(f) GDPR); and, where consent is given, for the purposes stated in clauses 6.7.3 and 6.7.4 and for marketing communications (Article 6(1)(a) GDPR).
7.2.2 Full information about the processing, including categories of data, recipients, retention periods, international transfers and the Creator's rights, is set out in the Rocket Juice Privacy Policy available at https://getrocketjuice.com/privacy, which forms part of the information provided to the Creator under Articles 13 and 14 GDPR.
7.3 Rights of the Creator
7.3.1 The Creator has the rights of access, rectification, erasure, restriction of processing, data portability and objection, and the right to withdraw consent, as provided by the GDPR. Requests may be submitted to marek@getrocketjuice.com or to [data protection contact / DPO — to be confirmed].
7.3.2 Exercise of the right to erasure does not extinguish Rocket Juice's obligation and legitimate interest to retain the records referred to in clause 3.5.3, nor the licences already granted under Article 6, nor accrued claims.
7.3.3 The Creator may lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky) or with the supervisory authority of the Creator's habitual residence.
7.4 Recipients and international transfers
7.4.1 Rocket Juice discloses the Creator's personal data to Brands whose Programs the Creator joins, to Besteron for the purpose of executing payments, to Meta and other advertising platforms to the extent necessary for attribution and advertisement delivery, to e-commerce platforms integrated with the Platform, and to Rocket Juice's hosting, analytics and support providers.
7.4.2 Where personal data is transferred to a third country, the transfer is made on the basis of an adequacy decision, the Standard Contractual Clauses, or another mechanism permitted by Chapter V GDPR, with the supplementary measures assessed as necessary. Details are in the Privacy Policy.
7.5 Security
7.5.1 Rocket Juice implements technical and organisational measures appropriate to the risk in accordance with Article 32 GDPR, including access control, encryption in transit, logging and segregation of environments. [Security measures schedule — to be confirmed.]
7.5.2 The Creator shall implement appropriate measures to protect the Account and any personal data of third persons contained in Creator Content, and shall notify Rocket Juice without undue delay of any incident affecting data made available through the Platform.
7.6 Confidentiality
7.6.1 The Creator shall keep confidential all non-public information obtained through the Platform, including Brand briefs, unreleased product information, pricing, performance data, Attributed Sales figures and the terms of Programs not publicly published, and shall use it solely for the purpose of participating in the relevant Program.
7.6.2 Clause 7.6.1 does not apply to information that is or becomes public through no breach by the Creator, that the Creator held before disclosure, or that the Creator is required to disclose by law or by a competent authority, in which case the Creator shall, where lawful, notify Rocket Juice in advance.
7.6.3 The confidentiality obligation survives for 3 years after termination, and indefinitely in respect of trade secrets within the meaning of Section 17 of Act No. 513/1991 Coll., the Commercial Code.
ARTICLE 8 — DISCLAIMERS, LIABILITY AND INDEMNIFICATION
8.1 Nature of the Services
8.1.1 The Services are provided on an "as is" and "as available" basis, to the maximum extent permitted by applicable law and subject to clause 8.7.
8.1.2 Rocket Juice does not warrant that the Platform will be error-free, that attribution will be complete or exact, that reporting will match the figures reported by Meta or by any other third party, or that any particular integration will remain available.
8.2 Attribution, measurement and third-party data
8.2.1 Attribution is a modelled measurement. Differences between Platform-reported figures and Meta-reported or store-reported figures are inherent in attribution methodology and do not of themselves constitute an error.
8.2.2 Where the Program Terms specify an attribution model, that model governs the calculation of Creator Remuneration, and the Creator accepts the outcome of the specified model as the contractual basis for calculation, subject to the right to dispute a specific determination under clause 5.12.
8.2.3 Rocket Juice is not responsible for the accuracy of data supplied by Meta, by an e-commerce platform, by Besteron or by a Brand, or for a Brand's failure to implement tracking correctly, save that a Brand's failure has the consequences set out in clauses 4.7 and 4.6.4.
8.3 No responsibility for Brands
8.3.1 Rocket Juice does not vet, endorse or guarantee any Brand, its solvency, its products, the lawfulness of its business, the accuracy of its briefs or product claims, or its performance of its obligations to the Creator.
8.3.2 Rocket Juice is not liable for a Brand's breach, including non-payment, unauthorised use of Creator Content, breach of the obligations in clause 4.7.1, or infringement of the Creator's rights. The Creator's remedies for such breach lie against the Brand.
8.3.3 Rocket Juice performs its own obligations under clauses 3.5, 4.6.5, 4.6.6, 4.7.3, 5.10.1 and 5.12, and is liable for a failure to perform those obligations in accordance with clause 8.4.
8.4 Limitation of liability
8.4.1 Subject to clauses 8.5 and 8.7, Rocket Juice's aggregate liability to the Creator arising out of or in connection with these Creator Terms, whether in contract, tort, breach of statutory duty or otherwise, shall not exceed the greater of (a) [EUR — liability cap to be confirmed] and (b) the total Platform Commission actually received by Rocket Juice in respect of the Creator's Accepted Submissions in the twelve (12) months preceding the event giving rise to the liability.
8.4.2 Subject to clauses 8.5 and 8.7, Rocket Juice is not liable for loss of profit, loss of anticipated earnings, loss of business opportunity, loss of goodwill, loss of data, or indirect or consequential loss.
8.4.3 The Creator shall notify Rocket Juice of any claim without undue delay and in any event within 12 months of becoming aware of the circumstances giving rise to it, failing which the claim is limited to the extent Rocket Juice's position has been prejudiced by the delay.
8.5 Liability that is not limited
8.5.1 Nothing in these Creator Terms limits or excludes liability for damage caused intentionally or by gross negligence, for damage to health or life, for a breach of the GDPR to the extent liability cannot be limited, or for any other liability that cannot be limited or excluded under applicable law.
8.6 Indemnification by the Creator
8.6.1 The Creator shall indemnify and hold harmless Rocket Juice and its officers, employees and subcontractors against all claims, proceedings, damages, penalties, and reasonable legal costs arising from: (a) a breach of the warranties in clause 4.3; (b) a third-party claim that the Creator Content infringes an intellectual property right, personality right or right of privacy; (c) the Creator's breach of clause 4.9 (integrity of measurement) or clause 4.12 (non-circumvention); (d) the Creator's breach of advertising, consumer-protection or data-protection law in respect of Creator Content; or (e) any claim by a tax, social-security or health-insurance authority arising from the Creator's own tax position under clause 5.8.3.
8.6.2 Rocket Juice shall notify the Creator of any claim to which clause 8.6.1 applies, shall allow the Creator to participate in the defence, and shall not settle the claim without the Creator's consent where the settlement imposes an obligation on the Creator, unless the Creator fails to respond within a reasonable period.
8.6.3 The Creator's indemnity is reduced to the extent the claim is attributable to Rocket Juice's own breach, instruction or negligence.
8.7 Statutory limits on limitation of liability
8.7.1 The limitations and exclusions in this Article 8 apply only to the extent permitted by applicable law. In particular, where Section 386 of Act No. 513/1991 Coll., the Commercial Code, or another mandatory rule of the governing law restricts the exclusion or limitation of a right to compensation for damage before the breach occurs, this Article 8 applies to the maximum extent that rule permits and the remainder is severed in accordance with clause 10.8. [Enforceability of the cap in clause 8.4.1 in the light of Section 386 of the Commercial Code — to be confirmed.]
ARTICLE 9 — DISPUTE RESOLUTION
9.1 Internal complaint-handling
9.1.1 Rocket Juice operates an internal complaint-handling system for business users. The Creator may submit a complaint concerning: (a) an alleged failure by Rocket Juice to comply with these Creator Terms; (b) a technological issue relating to the Services that affects the Creator; or (c) a measure taken by Rocket Juice under clause 2.6 or a determination under clause 5.12.
9.1.2 Complaints may be submitted free of charge to marek@getrocketjuice.com or through the complaints function in the Platform. Rocket Juice shall handle complaints promptly and effectively, shall consider each complaint individually, and shall communicate the outcome in plain and intelligible language within 20 Business Days, or, where the matter is complex, shall inform the Creator of the extended timeframe.
9.1.3 Rocket Juice shall publish annual information on the functioning and effectiveness of the internal complaint-handling system.
9.2 Mediation
9.2.1 Where a complaint is not resolved under clause 9.1, either party may propose mediation. Rocket Juice identifies the following mediators as willing to engage with it: [mediator 1 — name and contact], [mediator 2 — name and contact].
9.2.2 Rocket Juice shall engage in good faith in any mediation initiated in accordance with clause 9.2.1, and shall bear a reasonable proportion of the total costs of mediation, determined by the mediator having regard to all relevant elements.
9.2.3 Mediation is voluntary. It does not prejudice either party's right to initiate court proceedings before, during or after the mediation, including proceedings for interim measures.
9.3 Governing law
9.3.1 These Creator Terms and any dispute arising out of or in connection with them, including their conclusion, validity, interpretation, performance and termination, are governed by the law of the Slovak Republic, in particular Act No. 513/1991 Coll., the Commercial Code, Act No. 40/1964 Coll., the Civil Code, and Act No. 185/2015 Coll., the Copyright Act, excluding conflict-of-laws rules that would lead to the application of another law and excluding the United Nations Convention on Contracts for the International Sale of Goods.
9.3.2 The choice of law in clause 9.3.1 does not deprive the Creator of the protection of provisions that cannot be derogated from by agreement under the law that would apply in the absence of that choice, where such provisions apply mandatorily to the Creator.
9.4 Jurisdiction
9.4.1 The courts of the Slovak Republic have exclusive jurisdiction over any dispute arising out of or in connection with these Creator Terms. The parties agree that the locally competent court is the court determined by Rocket Juice's registered seat, being [competent court — to be confirmed by reference to the registered seat].
9.4.2 Clause 9.4.1 does not prevent either party from applying to any court of competent jurisdiction for interim or protective measures.
9.4.3 These Creator Terms do not provide for arbitration. No arbitration agreement is concluded, and no provision of these Creator Terms is to be construed as a waiver of access to the courts.
9.5 Disputes between the Creator and a Brand
9.5.1 A dispute between the Creator and a Brand arising from the Program Terms or from the use of Creator Content is a dispute between those parties. Rocket Juice is not a party to it.
9.5.2 Rocket Juice shall, on request, provide either party with the relevant extracts of the authoritative record under clause 3.5, and may, at its discretion, offer a facilitation procedure. Rocket Juice's participation in any facilitation does not make Rocket Juice a party to the dispute or to the underlying relationship, and does not constitute an admission of liability.
ARTICLE 10 — GENERAL TERMS
10.1 Changes to these Creator Terms
10.1.1 Rocket Juice may amend these Creator Terms. Rocket Juice shall notify the Creator of any proposed amendment on a durable medium, at the e-mail address registered in the Account and by notice in the Platform.
10.1.2 An amendment takes effect no earlier than fifteen (15) days after notification, or after a longer period where the amendment requires the Creator to make technical or commercial adaptations to comply with it.
10.1.3 The Creator may terminate these Creator Terms before the amendment takes effect, by closing the Account. Continuing to use the Services after the amendment takes effect constitutes acceptance of the amendment.
10.1.4 The notice period in clause 10.1.2 does not apply where Rocket Juice is subject to a legal or regulatory obligation requiring an earlier amendment, or where the amendment is necessary to address an unforeseen and imminent danger to the Platform, to users or to third parties.
10.1.5 An amendment does not alter the Program Terms of, or the licences granted in respect of, Submissions already Accepted.
10.2 Term and termination
10.2.1 These Creator Terms take effect on registration of the Account and continue until terminated in accordance with clause 2.6, clause 10.1.3 or this clause 10.2.
10.2.2 Either party may terminate these Creator Terms for convenience on 30 days' notice, subject to clause 2.6.3 in respect of Rocket Juice.
10.2.3 Either party may terminate with immediate effect where the other party is in material breach and fails to cure within 15 days of notice, or where the other party becomes insolvent, enters liquidation or has a restructuring or bankruptcy petition filed against it.
10.2.4 On termination: (a) the Creator's right to access the Platform ceases, save for such access as is necessary to download the Creator's own records for 30 days; (b) accrued Creator Remuneration remains payable and Rocket Juice shall facilitate settlement of amounts already funded or subsequently funded by the relevant Brand for a period of 90 days; and (c) Article 6 governs the fate of the licences.
10.3 Survival
10.3.1 The following survive termination: clause 1 (Definitions), clause 3.5 (Authoritative record), clauses 4.3 (Creator warranties), 4.6 (Deemed Acceptance, in respect of use occurring before or after termination of Creator Content licensed before termination), 4.10, 4.11, 4.12 (Non-circumvention, for the period stated), Article 5 in respect of accrued amounts and adjustments, Article 6 (Intellectual Property, including clause 6.8), Article 7 (Data protection and confidentiality), Article 8 (Disclaimers, liability, indemnification), Article 9 (Dispute resolution) and this Article 10.
10.4 Assignment
10.4.1 The Creator may not assign or transfer these Creator Terms or any right or obligation under them without Rocket Juice's prior written consent. The Creator may assign a matured monetary claim in accordance with applicable law, provided the Creator notifies Rocket Juice.
10.4.2 Rocket Juice may assign or transfer these Creator Terms, in whole or in part, to an affiliate or in connection with a merger, reorganisation or transfer of all or substantially all of its business, provided the transferee assumes Rocket Juice's obligations. Rocket Juice shall notify the Creator.
10.5 Subcontractors
10.5.1 Rocket Juice may use subcontractors to perform the Services and remains responsible for their performance to the extent provided in Article 8.
10.5.2 The Creator may use its own personnel and subcontractors to produce Creator Content and remains fully responsible for their acts and omissions and for the warranties in clause 4.3.
10.6 Notices
10.6.1 Notices to Rocket Juice shall be sent to marek@getrocketjuice.com and, where these Creator Terms require a notice in writing, also to Vajanského 1955/58, 921 01 Piešťany, Slovak Republic.
10.6.2 Notices to the Creator are validly given by e-mail to the address registered in the Account, by notification in the Platform, or to the Creator's registered business address.
10.6.3 A notice sent by e-mail is deemed received on the Business Day following dispatch, absent evidence of non-delivery.
10.7 Entire agreement
10.7.1 These Creator Terms, together with the Program Terms and the documents expressly referenced in them, constitute the entire agreement between Rocket Juice and the Creator in relation to their subject matter and supersede all prior representations and understandings.
10.7.2 Clause 10.7.1 does not exclude liability for fraudulent misrepresentation.
10.8 Severability
10.8.1 Where a provision of these Creator Terms is or becomes invalid, unenforceable or ineffective, the remaining provisions remain in force. The parties shall replace the affected provision with a valid provision that most closely reflects its commercial purpose, and, failing agreement, the provision shall be construed as reduced to the extent necessary to be valid and enforceable.
10.9 No waiver
10.9.1 A failure or delay in exercising a right is not a waiver of that right. A waiver is effective only if given in writing and applies only to the instance and purpose for which it is given.
10.10 Relationship of the parties
10.10.1 Nothing in these Creator Terms creates an employment relationship, a dependent-work relationship within the meaning of Section 1(2) of Act No. 311/2001 Coll., the Labour Code, a partnership, a joint venture, an agency, a franchise or a fiduciary relationship between Rocket Juice and the Creator, or between the Creator and a Brand.
10.10.2 The Creator determines independently how, when and where the Creator performs, bears the Creator's own costs and business risk, uses the Creator's own equipment, and is free to work for other clients, including competitors of any Brand, subject only to any exclusivity expressly agreed in the Program Terms and to clause 4.12.
10.11 Force majeure
10.11.1 Neither party is liable for a failure to perform caused by an extraordinary, unforeseeable and unavoidable event beyond its control, including natural disaster, armed conflict, act of a public authority, general failure of electronic communications or energy supply, or a cyber-attack on infrastructure not under its control. The affected party shall notify the other without undue delay and shall resume performance as soon as reasonably practicable. Payment obligations already accrued are not excused.
10.12 Language
10.12.1 These Creator Terms are concluded in English. Rocket Juice may make a translation available for convenience. In the event of a discrepancy, [governing language — to be confirmed: the English version / the Slovak version] prevails.
10.13 Contact and company details
10.13.1 Operator: Rocket Juice s. r. o., registered seat Vajanského 1955/58, 921 01 Piešťany, Slovak Republic, Company ID (IČO) 57730393, Tax ID (DIČ) 2122903222 (Rocket Juice is not registered for VAT), registered in the Commercial Register of the District Court Trnava, Section Sro, Insert No. 63692/T.
10.13.2 Support and complaints: marek@getrocketjuice.com. Notices in writing: Vajanského 1955/58, 921 01 Piešťany, Slovak Republic.
10.13.3 Payment services are provided by Besteron a.s., Company ID (IČO) 47866233, a payment institution authorised and supervised by Národná banka Slovenska under licence no. ODB-6111/2015-7. Rocket Juice is not a payment service provider and does not hold Creator funds.
See also our Privacy Policy.